The relationship between internal factors and logistics performance of logistics companies in Selangor

The logistics industry is a crucial driver of economic growth globally, including Malaysia, where it has experienced significant expansion in recent years. In Selangor, specifically the Klang Valley region, has emerged as a prominent logistics hub, it contributing to the state’s GDP and providing em...

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Main Authors: Lim, Chia Meng, Wan Ahmad, Wan Nurul Karimah
Format: Conference or Workshop Item
Language:en
Published: 2024
Subjects:
Online Access:http://eprints.uthm.edu.my/12251/1/P17152_d7c8cef9d58a549ecd8dfa362a6f2324.pdf%201.pdf
http://eprints.uthm.edu.my/12251/
https://doi.org/10.30880/rmtb.2024.05.01.021
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author Lim, Chia Meng
Wan Ahmad, Wan Nurul Karimah
author_facet Lim, Chia Meng
Wan Ahmad, Wan Nurul Karimah
author_sort Lim, Chia Meng
building UTHM Library
collection Institutional Repository
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
continent Asia
country Malaysia
description The logistics industry is a crucial driver of economic growth globally, including Malaysia, where it has experienced significant expansion in recent years. In Selangor, specifically the Klang Valley region, has emerged as a prominent logistics hub, it contributing to the state’s GDP and providing employment opportunities. However, the logistics sector faces challenges in maintaining competitiveness and achieving optimal performance, such as intense competition, the need for real-time tracking, supply chain visibility issues and inventory management complexities. The purpose of this research is to determine the relationship between internal factors and logistics performance of logistics companies in Selangor, Malaysia. The population of the research is logistics companies including air, land, sea and rail transportation. The quantitative approach was used in this study through a survey and statistical analysis. The unit of analysis is logistics companies, where the survey respondents would be companies’ executive, manager or supervisor. Therefore, the simple random sampling was used in this study. The result indicate that e-logistics, information technology capability and service quality have a significant relationship with logistics performance, whereas information sharing did not demonstrate a statistically significant relationship with logistics performance of logistics companies in Selangor, Malaysia. In light of these findings, logistics companies in Selangor should focus on implement e-logistics, and invest in information technology and service quality to optimize their logistics performance. This is because continuous monitoring and adaptation to technological advancements will be important for staying competitive and resilient in the ever-evolving logistics sector
format Conference or Workshop Item
id my.uthm.eprints-12251
institution Universiti Tun Hussein Onn Malaysia
language en
publishDate 2024
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spelling my.uthm.eprints-122512025-05-27T01:51:40Z http://eprints.uthm.edu.my/12251/ The relationship between internal factors and logistics performance of logistics companies in Selangor Lim, Chia Meng Wan Ahmad, Wan Nurul Karimah HD Industries. Land use. Labor The logistics industry is a crucial driver of economic growth globally, including Malaysia, where it has experienced significant expansion in recent years. In Selangor, specifically the Klang Valley region, has emerged as a prominent logistics hub, it contributing to the state’s GDP and providing employment opportunities. However, the logistics sector faces challenges in maintaining competitiveness and achieving optimal performance, such as intense competition, the need for real-time tracking, supply chain visibility issues and inventory management complexities. The purpose of this research is to determine the relationship between internal factors and logistics performance of logistics companies in Selangor, Malaysia. The population of the research is logistics companies including air, land, sea and rail transportation. The quantitative approach was used in this study through a survey and statistical analysis. The unit of analysis is logistics companies, where the survey respondents would be companies’ executive, manager or supervisor. Therefore, the simple random sampling was used in this study. The result indicate that e-logistics, information technology capability and service quality have a significant relationship with logistics performance, whereas information sharing did not demonstrate a statistically significant relationship with logistics performance of logistics companies in Selangor, Malaysia. In light of these findings, logistics companies in Selangor should focus on implement e-logistics, and invest in information technology and service quality to optimize their logistics performance. This is because continuous monitoring and adaptation to technological advancements will be important for staying competitive and resilient in the ever-evolving logistics sector 2024-06-30 Conference or Workshop Item PeerReviewed text en http://eprints.uthm.edu.my/12251/1/P17152_d7c8cef9d58a549ecd8dfa362a6f2324.pdf%201.pdf Lim, Chia Meng and Wan Ahmad, Wan Nurul Karimah (2024) The relationship between internal factors and logistics performance of logistics companies in Selangor. In: RESEARCH IN MANAGEMENT OF TECHNOLOGY AND BUSINESS. https://doi.org/10.30880/rmtb.2024.05.01.021
spellingShingle HD Industries. Land use. Labor
Lim, Chia Meng
Wan Ahmad, Wan Nurul Karimah
The relationship between internal factors and logistics performance of logistics companies in Selangor
title The relationship between internal factors and logistics performance of logistics companies in Selangor
title_full The relationship between internal factors and logistics performance of logistics companies in Selangor
title_fullStr The relationship between internal factors and logistics performance of logistics companies in Selangor
title_full_unstemmed The relationship between internal factors and logistics performance of logistics companies in Selangor
title_short The relationship between internal factors and logistics performance of logistics companies in Selangor
title_sort relationship between internal factors and logistics performance of logistics companies in selangor
topic HD Industries. Land use. Labor
url http://eprints.uthm.edu.my/12251/1/P17152_d7c8cef9d58a549ecd8dfa362a6f2324.pdf%201.pdf
http://eprints.uthm.edu.my/12251/
https://doi.org/10.30880/rmtb.2024.05.01.021
url_provider http://eprints.uthm.edu.my/