APA (7th ed.) Citation

HASOLOAN, H. I. P., YAAKOB, M. Y., & YAHAYA, S. H. (2012). REVISITED THE IMPORTANCE AND PERFORMANCE ANALYSIS (IPA) AND KANO MODEL FOR CUSTOMER SATISFACTION MEASUREMENT. Global Engineers and Technologists Review.

Chicago Style (17th ed.) Citation

HASOLOAN, HAERY IAN PIETER, MOHD YUHAZRI YAAKOB, and SAIFUDIN HAFIZ YAHAYA. REVISITED THE IMPORTANCE AND PERFORMANCE ANALYSIS (IPA) AND KANO MODEL FOR CUSTOMER SATISFACTION MEASUREMENT. Global Engineers and Technologists Review, 2012.

MLA (9th ed.) Citation

HASOLOAN, HAERY IAN PIETER, et al. REVISITED THE IMPORTANCE AND PERFORMANCE ANALYSIS (IPA) AND KANO MODEL FOR CUSTOMER SATISFACTION MEASUREMENT. Global Engineers and Technologists Review, 2012.