Sihombing, H., M.Y., Y., & S.H., Y. (2012). How to Measure and Identify the Ultimate Improvement Required for Customer Satisfaction. Global Engineers and Technologists Review.
Chicago Style (17th ed.) CitationSihombing, Haeryip, Yuhazri M.Y., and Yahaya S.H. How to Measure and Identify the Ultimate Improvement Required for Customer Satisfaction. Global Engineers and Technologists Review, 2012.
MLA (9th ed.) CitationSihombing, Haeryip, et al. How to Measure and Identify the Ultimate Improvement Required for Customer Satisfaction. Global Engineers and Technologists Review, 2012.
Warning: These citations may not always be 100% accurate.