Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility

Key Performance Indicators (KPIs) is a performance measurement tools that an Aerospace Manufacturing facility has decided to implement in order to remain cost competitive. Since KPIs was a new concept that the company was embracing, the challenge was on managing the KPIs throughout the entire organi...

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Main Authors: Abdullah, Rohana, Mohamad, Effendi, Muhamad, Mohd Razali
Format: Conference or Workshop Item
Language:en
Published: 2008
Subjects:
Online Access:http://eprints.utem.edu.my/id/eprint/4864/1/2008_KMICE_full_paper.pdf
http://eprints.utem.edu.my/id/eprint/4864/
http://www.kmice.uum.edu.my
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author Abdullah, Rohana
Mohamad, Effendi
Muhamad, Mohd Razali
author_facet Abdullah, Rohana
Mohamad, Effendi
Muhamad, Mohd Razali
author_sort Abdullah, Rohana
building UTEM Library
collection Institutional Repository
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
continent Asia
country Malaysia
description Key Performance Indicators (KPIs) is a performance measurement tools that an Aerospace Manufacturing facility has decided to implement in order to remain cost competitive. Since KPIs was a new concept that the company was embracing, the challenge was on managing the KPIs throughout the entire organization. This study is focused on the planning, designing, and implementing the KPIs project. Methodologies such as the semi-structure interview, focus group discussion, benchmarking were used in order to identify the gap, prepare crucial information for the development of the KPIs and gauge KPIs knowledge level of the top management who are going to be responsible for the development and deployment of the company’s KPIs. Results of a successful KPIs design and deployement will also be discussed in this paper.
format Conference or Workshop Item
id my.utem.eprints-4864
institution Universiti Teknikal Malaysia Melaka
language en
publishDate 2008
record_format eprints
spelling my.utem.eprints-48642015-05-28T03:28:57Z http://eprints.utem.edu.my/id/eprint/4864/ Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility Abdullah, Rohana Mohamad, Effendi Muhamad, Mohd Razali TS Manufactures TA Engineering (General). Civil engineering (General) Key Performance Indicators (KPIs) is a performance measurement tools that an Aerospace Manufacturing facility has decided to implement in order to remain cost competitive. Since KPIs was a new concept that the company was embracing, the challenge was on managing the KPIs throughout the entire organization. This study is focused on the planning, designing, and implementing the KPIs project. Methodologies such as the semi-structure interview, focus group discussion, benchmarking were used in order to identify the gap, prepare crucial information for the development of the KPIs and gauge KPIs knowledge level of the top management who are going to be responsible for the development and deployment of the company’s KPIs. Results of a successful KPIs design and deployement will also be discussed in this paper. 2008-06-10 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.utem.edu.my/id/eprint/4864/1/2008_KMICE_full_paper.pdf Abdullah, Rohana and Mohamad, Effendi and Muhamad, Mohd Razali (2008) Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility. In: Knowledge Management International Conference 2008, 10-12 June 2008, Langkawi, Malaysia. http://www.kmice.uum.edu.my
spellingShingle TS Manufactures
TA Engineering (General). Civil engineering (General)
Abdullah, Rohana
Mohamad, Effendi
Muhamad, Mohd Razali
Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title_full Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title_fullStr Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title_full_unstemmed Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title_short Managing Key Performance Indicators (KPIs): A Case Study at an Aerospace Manufacturing Facility
title_sort managing key performance indicators (kpis): a case study at an aerospace manufacturing facility
topic TS Manufactures
TA Engineering (General). Civil engineering (General)
url http://eprints.utem.edu.my/id/eprint/4864/1/2008_KMICE_full_paper.pdf
http://eprints.utem.edu.my/id/eprint/4864/
http://www.kmice.uum.edu.my
url_provider http://eprints.utem.edu.my/