APA (7th ed.) Citation

Muslim, A. K., Kok, H. Y., Mohd Tan, A., Ishak, M. I., Ahmad, N., & Govinda Raj, V. (2026). Influence of ai chatbot communication features and ai service agent marketing effort on customer satisfaction in online car rental platform. Research and Scientific Innovation Society.

Chicago Style (17th ed.) Citation

Muslim, Aini Khalida, Hao Yuan Kok, Athirah Mohd Tan, Muhamad Izaidi Ishak, Naveed Ahmad, and Vimala Govinda Raj. Influence of Ai Chatbot Communication Features and Ai Service Agent Marketing Effort on Customer Satisfaction in Online Car Rental Platform. Research and Scientific Innovation Society, 2026.

MLA (9th ed.) Citation

Muslim, Aini Khalida, et al. Influence of Ai Chatbot Communication Features and Ai Service Agent Marketing Effort on Customer Satisfaction in Online Car Rental Platform. Research and Scientific Innovation Society, 2026.