Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs

Purpose: This study examines the factors influencing the sustainable performance of Micro, Small, and Medium Enterprises (MSMEs) by focusing on the interaction between social capital, human resource (HR) competence, financial inclusion, and financial literacy. Method: This st...

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Main Authors: Rahmiati, Filda, Rabiatul Hariroh, Fiqih Maria, Purnamasari, Pupung, Jannah, Tsamrotul, Kosim, Muhammad
Format: Article
Language:en
Published: Faculty of Islamic Economics and Business, Universitas Islam Negeri Mataram 2026
Online Access:http://eprints.utem.edu.my/id/eprint/29608/2/02849210220261310473033.pdf
http://eprints.utem.edu.my/id/eprint/29608/
https://journal.uinmataram.ac.id/index.php/jed/article/view/15119/4171
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author Rahmiati, Filda
Rabiatul Hariroh, Fiqih Maria
Purnamasari, Pupung
Jannah, Tsamrotul
Kosim, Muhammad
author_facet Rahmiati, Filda
Rabiatul Hariroh, Fiqih Maria
Purnamasari, Pupung
Jannah, Tsamrotul
Kosim, Muhammad
author_sort Rahmiati, Filda
building UTEM Library
collection Institutional Repository
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
continent Asia
country Malaysia
description Purpose: This study examines the factors influencing the sustainable performance of Micro, Small, and Medium Enterprises (MSMEs) by focusing on the interaction between social capital, human resource (HR) competence, financial inclusion, and financial literacy. Method: This study adopted quantitative research design, collected data from 207 MSME actors in Bekasi Regency through structured questionnaires, and evaluated the proposed conceptual model using Structural Equation Modeling (SEM) in SmartPLS 4.0. Result: The analysis reveals that social capital, HR competence, and financial inclusion significantly impact sustainable performance. Furthermore, the study demonstrates that financial inclusion positively affects the financial literacy of MSME owners. In addition, financial literacy was found to serve as an essential mediator, strengthening the relationship between financial inclusion and the sustainable performance of MSMEs. Practical Implications for Economic Growth and Development: This research contributes to economic development by providing insights into the mechanisms that can help MSMEs transition from subsistence-level operations to sustainable, export-ready entities. By aligning financial access with capacity-building initiatives, local economies can mitigate business failure rates, promote more inclusive wealth distribution, and enhance regional competitiveness in the global market. Originality/Value: This study adds financial literacy as a mediating variable between financial inclusion and sustainable performance. Additionally, it offers an exploration of how social capital and human capital contribute to fostering sustainable MSME performance.
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spelling my.utem.eprints-296082026-03-17T05:46:16Z http://eprints.utem.edu.my/id/eprint/29608/ Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs Rahmiati, Filda Rabiatul Hariroh, Fiqih Maria Purnamasari, Pupung Jannah, Tsamrotul Kosim, Muhammad Purpose: This study examines the factors influencing the sustainable performance of Micro, Small, and Medium Enterprises (MSMEs) by focusing on the interaction between social capital, human resource (HR) competence, financial inclusion, and financial literacy. Method: This study adopted quantitative research design, collected data from 207 MSME actors in Bekasi Regency through structured questionnaires, and evaluated the proposed conceptual model using Structural Equation Modeling (SEM) in SmartPLS 4.0. Result: The analysis reveals that social capital, HR competence, and financial inclusion significantly impact sustainable performance. Furthermore, the study demonstrates that financial inclusion positively affects the financial literacy of MSME owners. In addition, financial literacy was found to serve as an essential mediator, strengthening the relationship between financial inclusion and the sustainable performance of MSMEs. Practical Implications for Economic Growth and Development: This research contributes to economic development by providing insights into the mechanisms that can help MSMEs transition from subsistence-level operations to sustainable, export-ready entities. By aligning financial access with capacity-building initiatives, local economies can mitigate business failure rates, promote more inclusive wealth distribution, and enhance regional competitiveness in the global market. Originality/Value: This study adds financial literacy as a mediating variable between financial inclusion and sustainable performance. Additionally, it offers an exploration of how social capital and human capital contribute to fostering sustainable MSME performance. Faculty of Islamic Economics and Business, Universitas Islam Negeri Mataram 2026 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/29608/2/02849210220261310473033.pdf Rahmiati, Filda and Rabiatul Hariroh, Fiqih Maria and Purnamasari, Pupung and Jannah, Tsamrotul and Kosim, Muhammad (2026) Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs. Journal of Enterprise and Development (JED), 8 (1). pp. 162-179. ISSN 2685-8258 https://journal.uinmataram.ac.id/index.php/jed/article/view/15119/4171
spellingShingle Rahmiati, Filda
Rabiatul Hariroh, Fiqih Maria
Purnamasari, Pupung
Jannah, Tsamrotul
Kosim, Muhammad
Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title_full Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title_fullStr Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title_full_unstemmed Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title_short Role of social capital, HR competence, financial inclusion, and financial literacy in the sustainable performance of MSMEs
title_sort role of social capital, hr competence, financial inclusion, and financial literacy in the sustainable performance of msmes
url http://eprints.utem.edu.my/id/eprint/29608/2/02849210220261310473033.pdf
http://eprints.utem.edu.my/id/eprint/29608/
https://journal.uinmataram.ac.id/index.php/jed/article/view/15119/4171
url_provider http://eprints.utem.edu.my/