Exploring the adoption of IoT in Malaysian SMEs: Drivers, barriers, and strategic insights

This research explores the adoption of Internet of Things (IoT) technologies across organizations of varying sizes and ages, with a focus on small-to-medium enterprises (SMEs) in Malaysia. The study identifies key drivers and barriers to IoT adoption, examining dimensions such as competitive pressur...

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Bibliographic Details
Main Authors: Md Saat, Mohd Shakir, Md Saad, Mohd Shamsuri, Wong, Yan Chiew, Othman, A.F, Othman, Mohd Azlishah, Zaini, Z.H., Othman, M. F. I., Salakin, Z.
Format: Conference or Workshop Item
Language:en
Published: 2024
Online Access:http://eprints.utem.edu.my/id/eprint/29594/1/Exploring%20the%20Adoption%20of%20IoT%20in%20Malaysian%20SMEs_%20Drivers%2C%20Barriers%2C%20and%20Strategic%20Insights.pdf
http://eprints.utem.edu.my/id/eprint/29594/
https://ieeexplore.ieee.org/document/10844656
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Summary:This research explores the adoption of Internet of Things (IoT) technologies across organizations of varying sizes and ages, with a focus on small-to-medium enterprises (SMEs) in Malaysia. The study identifies key drivers and barriers to IoT adoption, examining dimensions such as competitive pressure, government support, technical knowledge, and organizational readiness. Findings reveal that younger organizations and smaller SMEs are more proactive in adopting IoT, particularly Industrial IoT and Retail IoT, driven by efficiency needs and agility. Middle management plays a critical role in operationalizing IoT strategies, while lower staff engagement highlights gaps in inclusivity and training. Barriers such as cost, complexity, and compatibility persist, underscoring the need for targeted government incentives, sector-specific training, and scalable solutions. The results emphasize the pivotal roles of leadership, resource alignment, and external support in fostering broader and sustained IoT adoption.