A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia

Small and Medium Enterprises (SMEs) have become increasingly important to Malaysia’s economy in recent years. They contribute significantly to GDP growth, job creation, and innovation. However, SMEs often face various challenges such as limited resources, market competition, and technolo...

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Main Authors: Teoh, Wendy Ming Yen, Tan, Lay Hong, Yuen, Yee Yen
Format: Article
Language:en
Published: Creative Publishing House 2024
Online Access:http://eprints.utem.edu.my/id/eprint/29209/2/02703060920241025121107.pdf
http://eprints.utem.edu.my/id/eprint/29209/
https://ecohumanism.co.uk/joe/ecohumanism/article/view/3893/3109
https://doi.org/10.62754/joe.v3i5.3893
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author Teoh, Wendy Ming Yen
Tan, Lay Hong
Yuen, Yee Yen
author_facet Teoh, Wendy Ming Yen
Tan, Lay Hong
Yuen, Yee Yen
author_sort Teoh, Wendy Ming Yen
building UTEM Library
collection Institutional Repository
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
continent Asia
country Malaysia
description Small and Medium Enterprises (SMEs) have become increasingly important to Malaysia’s economy in recent years. They contribute significantly to GDP growth, job creation, and innovation. However, SMEs often face various challenges such as limited resources, market competition, and technological barriers. In this digital age, integrating Artificial Intelligence (AI) has tremendous potential to overcome these challenges and drive SMEs towards sustainable growth and competitiveness. Despite this, it remains unclear whether Malaysian SMEs are ready to adopt and use AI technologies. This research aims to bridge this gap by investigating the readiness of Malaysian SMEs to embrace AI, the factors that influence their readiness, and the potential impact of AI integration on their business performance and competitiveness. This initiative aligns with the National Science, Technology, and Innovation Policy (NSTIP) 2021 2030, i.e., promoting the development and readiness of local technology. This study proposes a conceptual framework to provide a detailed understanding of the readiness of Malaysian SMEs to adopt AI, analyze the factors that influence AI readiness, and evaluate the potential impact of AI integration on their business performance and competitiveness. The findings will inform future research initiatives aimed at enhancing SME competitiveness and fostering innovation in Malaysia’s business ecosystem.
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spelling my.utem.eprints-292092025-12-30T07:04:28Z http://eprints.utem.edu.my/id/eprint/29209/ A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia Teoh, Wendy Ming Yen Tan, Lay Hong Yuen, Yee Yen Small and Medium Enterprises (SMEs) have become increasingly important to Malaysia’s economy in recent years. They contribute significantly to GDP growth, job creation, and innovation. However, SMEs often face various challenges such as limited resources, market competition, and technological barriers. In this digital age, integrating Artificial Intelligence (AI) has tremendous potential to overcome these challenges and drive SMEs towards sustainable growth and competitiveness. Despite this, it remains unclear whether Malaysian SMEs are ready to adopt and use AI technologies. This research aims to bridge this gap by investigating the readiness of Malaysian SMEs to embrace AI, the factors that influence their readiness, and the potential impact of AI integration on their business performance and competitiveness. This initiative aligns with the National Science, Technology, and Innovation Policy (NSTIP) 2021 2030, i.e., promoting the development and readiness of local technology. This study proposes a conceptual framework to provide a detailed understanding of the readiness of Malaysian SMEs to adopt AI, analyze the factors that influence AI readiness, and evaluate the potential impact of AI integration on their business performance and competitiveness. The findings will inform future research initiatives aimed at enhancing SME competitiveness and fostering innovation in Malaysia’s business ecosystem. Creative Publishing House 2024 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/29209/2/02703060920241025121107.pdf Teoh, Wendy Ming Yen and Tan, Lay Hong and Yuen, Yee Yen (2024) A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia. Journal of Ecohumanism, 3 (5). pp. 254-260. ISSN 2752-6798 https://ecohumanism.co.uk/joe/ecohumanism/article/view/3893/3109 https://doi.org/10.62754/joe.v3i5.3893
spellingShingle Teoh, Wendy Ming Yen
Tan, Lay Hong
Yuen, Yee Yen
A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title_full A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title_fullStr A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title_full_unstemmed A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title_short A proposed framework for assessing the readiness of ai in small and medium enterprises (SMEs) in Malaysia
title_sort proposed framework for assessing the readiness of ai in small and medium enterprises (smes) in malaysia
url http://eprints.utem.edu.my/id/eprint/29209/2/02703060920241025121107.pdf
http://eprints.utem.edu.my/id/eprint/29209/
https://ecohumanism.co.uk/joe/ecohumanism/article/view/3893/3109
https://doi.org/10.62754/joe.v3i5.3893
url_provider http://eprints.utem.edu.my/