APA (7th ed.) Citation

Siti Hajar, M., Norfaridatul Akmaliah, O., Izaidin, A. M., Juhaini, J., & Mastura, R. (2013). Customer relationship management (CRM): The impact on SMEs performance.

Chicago Style (17th ed.) Citation

Siti Hajar, Mohamad, Othman Norfaridatul Akmaliah, Abdul Majid Izaidin, Jabar Juhaini, and Roni Mastura. Customer Relationship Management (CRM): The Impact on SMEs Performance. 2013.

MLA (9th ed.) Citation

Siti Hajar, Mohamad, et al. Customer Relationship Management (CRM): The Impact on SMEs Performance. 2013.