APA (7th ed.) Citation

Goh, O. S., Fung, C. C., & Depickere, A. (2008). Domain knowledge query conversation bots in instant messaging (IM). Elsevier B.V.

Chicago Style (17th ed.) Citation

Goh, Ong Sing, Chun Che Fung, and Arnold Depickere. Domain Knowledge Query Conversation Bots in Instant Messaging (IM). Elsevier B.V, 2008.

MLA (9th ed.) Citation

Goh, Ong Sing, et al. Domain Knowledge Query Conversation Bots in Instant Messaging (IM). Elsevier B.V, 2008.