Intelligent IT governance decision-making support framework for a developing country's public university

Decision support systems (DSS) can be helpful tools in university’s planning and management. Decision support systems can contribute to efficient exchange of information between experts, stakeholders, decision makers and laypeople. However, intelligent Information technology (IT) governance decision...

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Main Authors: Arshad, Yusri, Abdul Rahman, Ahlan, Ajayi, BA
Format: Article
Language:en
Published: 2014
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Online Access:http://eprints.utem.edu.my/id/eprint/11366/1/Dr_Yusri_IOS_Press_2014.pdf
http://eprints.utem.edu.my/id/eprint/11366/
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author Arshad, Yusri
Abdul Rahman, Ahlan
Ajayi, BA
author_facet Arshad, Yusri
Abdul Rahman, Ahlan
Ajayi, BA
author_sort Arshad, Yusri
building UTEM Library
collection Institutional Repository
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
continent Asia
country Malaysia
description Decision support systems (DSS) can be helpful tools in university’s planning and management. Decision support systems can contribute to efficient exchange of information between experts, stakeholders, decision makers and laypeople. However, intelligent Information technology (IT) governance decision support system for public universities is yet to be thoroughly investigated. This is because IT governance (ITG) is just evolving as a new paradigm to take care the stakeholders’ expectations in leveraging IT with business goals. This study explores issues of IT governance and the suggestion for ITG Intelligent decision making support system (IDMSS) in a public university in Malaysia. The interviews and documents were analysed to generate themes. The findings show the need for effective IT governance in the university. This will enable optimal usage of IT resources, which are expected to have an impact on the university’s performance. The findings is aligned to Control Objectives for Information and related Technology (COBIT) framework and then several proposals from extant researches on IDMSS are described to form a basis for an intelligent ITG DMSS framework suitable for adoption in the context of public Institutes of Higher learning in Malaysia.
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spelling my.utem.eprints-113662015-05-28T04:17:08Z http://eprints.utem.edu.my/id/eprint/11366/ Intelligent IT governance decision-making support framework for a developing country's public university Arshad, Yusri Abdul Rahman, Ahlan Ajayi, BA T Technology (General) Decision support systems (DSS) can be helpful tools in university’s planning and management. Decision support systems can contribute to efficient exchange of information between experts, stakeholders, decision makers and laypeople. However, intelligent Information technology (IT) governance decision support system for public universities is yet to be thoroughly investigated. This is because IT governance (ITG) is just evolving as a new paradigm to take care the stakeholders’ expectations in leveraging IT with business goals. This study explores issues of IT governance and the suggestion for ITG Intelligent decision making support system (IDMSS) in a public university in Malaysia. The interviews and documents were analysed to generate themes. The findings show the need for effective IT governance in the university. This will enable optimal usage of IT resources, which are expected to have an impact on the university’s performance. The findings is aligned to Control Objectives for Information and related Technology (COBIT) framework and then several proposals from extant researches on IDMSS are described to form a basis for an intelligent ITG DMSS framework suitable for adoption in the context of public Institutes of Higher learning in Malaysia. 2014-01-21 Article PeerReviewed application/pdf en http://eprints.utem.edu.my/id/eprint/11366/1/Dr_Yusri_IOS_Press_2014.pdf Arshad, Yusri and Abdul Rahman, Ahlan and Ajayi, BA (2014) Intelligent IT governance decision-making support framework for a developing country's public university. Intelligent Decision Technologies. pp. 131-146. ISSN 1872-4981 (Print)
spellingShingle T Technology (General)
Arshad, Yusri
Abdul Rahman, Ahlan
Ajayi, BA
Intelligent IT governance decision-making support framework for a developing country's public university
title Intelligent IT governance decision-making support framework for a developing country's public university
title_full Intelligent IT governance decision-making support framework for a developing country's public university
title_fullStr Intelligent IT governance decision-making support framework for a developing country's public university
title_full_unstemmed Intelligent IT governance decision-making support framework for a developing country's public university
title_short Intelligent IT governance decision-making support framework for a developing country's public university
title_sort intelligent it governance decision-making support framework for a developing country's public university
topic T Technology (General)
url http://eprints.utem.edu.my/id/eprint/11366/1/Dr_Yusri_IOS_Press_2014.pdf
http://eprints.utem.edu.my/id/eprint/11366/
url_provider http://eprints.utem.edu.my/