Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.

Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planni...

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Main Authors: Asaari, Muhammad Hasmi Abu Hassan, Karia, Noorliza, Kassim, Sahrudeen, Yahya, Sofri
Format: Conference or Workshop Item
Language:en
Published: 2004
Subjects:
Online Access:http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf
http://eprints.usm.my/7813/
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author Asaari, Muhammad Hasmi Abu Hassan
Karia, Noorliza
Kassim, Sahrudeen
Yahya, Sofri
author_facet Asaari, Muhammad Hasmi Abu Hassan
Karia, Noorliza
Kassim, Sahrudeen
Yahya, Sofri
author_sort Asaari, Muhammad Hasmi Abu Hassan
building Hamzah Sendut Library
collection Institutional Repository
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
continent Asia
country Malaysia
description Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planning and customer focus as the total quality management practices toward the small medium enterprises business performance. The results indicate that total quality management implementation has high correlation with business results.
format Conference or Workshop Item
id my.usm.eprints.7813
institution Universiti Sains Malaysia
language en
publishDate 2004
record_format eprints
spelling my.usm.eprints.7813 http://eprints.usm.my/7813/ Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus. Asaari, Muhammad Hasmi Abu Hassan Karia, Noorliza Kassim, Sahrudeen Yahya, Sofri LC5800-5808 Distance education. Business performance of small medium enterprises has been a vital issue to the management. Moreover in today's economic climate, small medium enterprises competitions are greater than ever may in local or global. This study will focus on the small medium enterprises adoption of strategic planning and customer focus as the total quality management practices toward the small medium enterprises business performance. The results indicate that total quality management implementation has high correlation with business results. 2004 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf Asaari, Muhammad Hasmi Abu Hassan and Karia, Noorliza and Kassim, Sahrudeen and Yahya, Sofri (2004) Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus. In: Conference of Information Technology and Organizations in the 21st Century, Challenges & Solutions , 2004, Amman,Jordan.
spellingShingle LC5800-5808 Distance education.
Asaari, Muhammad Hasmi Abu Hassan
Karia, Noorliza
Kassim, Sahrudeen
Yahya, Sofri
Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title_full Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title_fullStr Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title_full_unstemmed Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title_short Business Performance Of Small Medium Enterprise: Strategic Planning And Customer Focus.
title_sort business performance of small medium enterprise: strategic planning and customer focus.
topic LC5800-5808 Distance education.
url http://eprints.usm.my/7813/1/Business_Performance_of_Small_Medium_Enterprise_Strategic_Planning_and_Customer_Focus_%28PPPerubatan_Masyarakat%29.pdf
http://eprints.usm.my/7813/
url_provider http://eprints.usm.my/