The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process.
This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines.
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | en |
| Published: |
2005
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| Subjects: | |
| Online Access: | http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf http://eprints.usm.my/429/ |
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| _version_ | 1832620679189495808 |
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| author | Mustafa, Adli Fong, Jia-Pei Lim, Siaw-Peng Abd Hamid, Hamidah |
| author_facet | Mustafa, Adli Fong, Jia-Pei Lim, Siaw-Peng Abd Hamid, Hamidah |
| author_sort | Mustafa, Adli |
| building | Hamzah Sendut Library |
| collection | Institutional Repository |
| content_provider | Universiti Sains Malaysia |
| content_source | USM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines. |
| format | Conference or Workshop Item |
| id | my.usm.eprints.429 |
| institution | Universiti Sains Malaysia |
| language | en |
| publishDate | 2005 |
| record_format | eprints |
| spelling | my.usm.eprints.429 http://eprints.usm.my/429/ The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. Mustafa, Adli Fong, Jia-Pei Lim, Siaw-Peng Abd Hamid, Hamidah QA Mathematics This paper presents an application of the analytical hierarchy process (AHP) to determine service quality of airlines. 2005-01 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf Mustafa, Adli and Fong, Jia-Pei and Lim, Siaw-Peng and Abd Hamid, Hamidah (2005) The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. In: Proceedings Of The International Conference on Tourism Development, 9-11 January 2005, Penang, Malaysia. (Submitted) |
| spellingShingle | QA Mathematics Mustafa, Adli Fong, Jia-Pei Lim, Siaw-Peng Abd Hamid, Hamidah The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title | The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title_full | The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title_fullStr | The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title_full_unstemmed | The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title_short | The Evaluation Of Airline Service Quality Using The Analytic Hierarchy Process. |
| title_sort | evaluation of airline service quality using the analytic hierarchy process. |
| topic | QA Mathematics |
| url | http://eprints.usm.my/429/1/The_Evaluation_Of_Airline_Service_Quality_Using_The_Analytic_Hierarchy_Process.pdf http://eprints.usm.my/429/ |
| url_provider | http://eprints.usm.my/ |