The Empirical Study of the Relationship among IT Integration, Decision Making Integration, Organization Relationship Capability and Service Operation Performance
Kajian ini adalah bertujuan untuk menyelidik hubungan antara integrasi IT (IT flexibility dan accessibility, IT planning dan IT modularity), decision making integration (cross functional team, komunikasi, kolaborasi dan business process integration), organization relationship capability dan servi...
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| Format: | Thesis |
| Language: | en |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/30461/1/The_Empirical_Study_of_the__Relationship_among_IT_Integration%2C_Decision_Making_Integration%2C_Organization__Relationship_Ca~1.pdf http://eprints.usm.my/30461/ |
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| _version_ | 1834499442789580800 |
|---|---|
| author | Tan, Wei Lip |
| author_facet | Tan, Wei Lip |
| author_sort | Tan, Wei Lip |
| building | Hamzah Sendut Library |
| collection | Institutional Repository |
| content_provider | Universiti Sains Malaysia |
| content_source | USM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Kajian ini adalah bertujuan untuk menyelidik hubungan antara integrasi IT (IT flexibility
dan accessibility, IT planning dan IT modularity), decision making integration (cross
functional team, komunikasi, kolaborasi dan business process integration), organization
relationship capability dan service operational performance (prestasi dari segi kewangan
dan efficiency dan prestasi dari segi kepuasan pelanggan) untuk industri elektrikal dan
elektronik di ASEAN.
This study investigates the relationship between IT integration (IT flexibility and
accessibility, IT planning and IT modularity), decision making integration (cross
functional team, communication, collaboration and business process integration),
organization relationship capability and service operational performance (financial and
efficiency performance and customer satisfaction performance) for electrical and
electronic distribution industry in ASEAN. |
| format | Thesis |
| id | my.usm.eprints.30461 |
| institution | Universiti Sains Malaysia |
| language | en |
| publishDate | 2015 |
| record_format | eprints |
| spelling | my.usm.eprints.30461 http://eprints.usm.my/30461/ The Empirical Study of the Relationship among IT Integration, Decision Making Integration, Organization Relationship Capability and Service Operation Performance Tan, Wei Lip HF5001-6182 Business Kajian ini adalah bertujuan untuk menyelidik hubungan antara integrasi IT (IT flexibility dan accessibility, IT planning dan IT modularity), decision making integration (cross functional team, komunikasi, kolaborasi dan business process integration), organization relationship capability dan service operational performance (prestasi dari segi kewangan dan efficiency dan prestasi dari segi kepuasan pelanggan) untuk industri elektrikal dan elektronik di ASEAN. This study investigates the relationship between IT integration (IT flexibility and accessibility, IT planning and IT modularity), decision making integration (cross functional team, communication, collaboration and business process integration), organization relationship capability and service operational performance (financial and efficiency performance and customer satisfaction performance) for electrical and electronic distribution industry in ASEAN. 2015 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/30461/1/The_Empirical_Study_of_the__Relationship_among_IT_Integration%2C_Decision_Making_Integration%2C_Organization__Relationship_Ca~1.pdf Tan, Wei Lip (2015) The Empirical Study of the Relationship among IT Integration, Decision Making Integration, Organization Relationship Capability and Service Operation Performance. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HF5001-6182 Business Tan, Wei Lip The Empirical Study of the Relationship among IT Integration, Decision Making Integration, Organization Relationship Capability and Service Operation Performance |
| title | The Empirical Study of the Relationship among IT Integration, Decision Making
Integration, Organization Relationship Capability and Service Operation
Performance |
| title_full | The Empirical Study of the Relationship among IT Integration, Decision Making
Integration, Organization Relationship Capability and Service Operation
Performance |
| title_fullStr | The Empirical Study of the Relationship among IT Integration, Decision Making
Integration, Organization Relationship Capability and Service Operation
Performance |
| title_full_unstemmed | The Empirical Study of the Relationship among IT Integration, Decision Making
Integration, Organization Relationship Capability and Service Operation
Performance |
| title_short | The Empirical Study of the Relationship among IT Integration, Decision Making
Integration, Organization Relationship Capability and Service Operation
Performance |
| title_sort | empirical study of the relationship among it integration, decision making
integration, organization relationship capability and service operation
performance |
| topic | HF5001-6182 Business |
| url | http://eprints.usm.my/30461/1/The_Empirical_Study_of_the__Relationship_among_IT_Integration%2C_Decision_Making_Integration%2C_Organization__Relationship_Ca~1.pdf http://eprints.usm.my/30461/ |
| url_provider | http://eprints.usm.my/ |