Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria
Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan, privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggu...
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| Format: | Thesis |
| Language: | en |
| Published: |
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf http://eprints.usm.my/30126/ |
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| _version_ | 1834499376565714944 |
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| author | Bello Bada, Abdulrahman |
| author_facet | Bello Bada, Abdulrahman |
| author_sort | Bello Bada, Abdulrahman |
| building | Hamzah Sendut Library |
| collection | Institutional Repository |
| content_provider | Universiti Sains Malaysia |
| content_source | USM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin
teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori
kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan,
privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggunaan, dan
penggunaan sebenar mempengaruhi kepercayaan pengguna bank dalam penggunaan
perkhidmatan ATM di negeri Sokoto, Nigeria.
This thesis investigated customers’ trust in the use of ATM services in Sokoto State,
Nigeria. The study used Giddens’ and Simmel’s Theory of Trust to explore how
security, privacy, intention behavior, actual usage, attitude towards behavior,
perceived usefulness and ease of use affect bank customers’ trust in the use of ATM
services in Sokoto State, Nigeria. |
| format | Thesis |
| id | my.usm.eprints.30126 |
| institution | Universiti Sains Malaysia |
| language | en |
| publishDate | 2015 |
| record_format | eprints |
| spelling | my.usm.eprints.30126 http://eprints.usm.my/30126/ Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria Bello Bada, Abdulrahman H1-99 Social sciences (General) Tesis ini mengkaji kepercayaan pengguna dalam penggunaan perkhidmatan mesin teler automatik (ATM) di negeri Sokoto, Nigeria. Kajian ini menggunakan teori kepercayaan Giddens dan Simmel untuk menjelaskan bagaimana keselamatan, privasi, niat perlakuan, kebergunaan, sikap perlakuan, kemudahan penggunaan, dan penggunaan sebenar mempengaruhi kepercayaan pengguna bank dalam penggunaan perkhidmatan ATM di negeri Sokoto, Nigeria. This thesis investigated customers’ trust in the use of ATM services in Sokoto State, Nigeria. The study used Giddens’ and Simmel’s Theory of Trust to explore how security, privacy, intention behavior, actual usage, attitude towards behavior, perceived usefulness and ease of use affect bank customers’ trust in the use of ATM services in Sokoto State, Nigeria. 2015-08 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf Bello Bada, Abdulrahman (2015) Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | H1-99 Social sciences (General) Bello Bada, Abdulrahman Customers’ Trust In The Use Of Automated Teller Machine (Atm) Services In Sokoto State, Nigeria |
| title | Customers’ Trust In The Use Of Automated Teller
Machine (Atm) Services In Sokoto State, Nigeria
|
| title_full | Customers’ Trust In The Use Of Automated Teller
Machine (Atm) Services In Sokoto State, Nigeria
|
| title_fullStr | Customers’ Trust In The Use Of Automated Teller
Machine (Atm) Services In Sokoto State, Nigeria
|
| title_full_unstemmed | Customers’ Trust In The Use Of Automated Teller
Machine (Atm) Services In Sokoto State, Nigeria
|
| title_short | Customers’ Trust In The Use Of Automated Teller
Machine (Atm) Services In Sokoto State, Nigeria
|
| title_sort | customers’ trust in the use of automated teller
machine (atm) services in sokoto state, nigeria |
| topic | H1-99 Social sciences (General) |
| url | http://eprints.usm.my/30126/1/ABDULRAHMAN_BELLO_BADA.pdf http://eprints.usm.my/30126/ |
| url_provider | http://eprints.usm.my/ |