Exploring emotional and content influences on ChatGPT’s educational usability within the field of Human–Computer Interaction

This empirical study analyzes 26,399 education-focused user reviews of ChatGPT from the Google Play Store to investigate factors shaping perceptions of educational usability. Using quantitative methods including feature engineering, sentiment analysis, and ordinary least-squares regression, we exami...

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Bibliographic Details

Main Authors:	Sun, Peng, Haque, Md Ziaul, Li, Le, Hossain, Md Shamim
Format:	Article
Language:	en
Published:	John Wiley and Sons 2026
Subjects:	Human-Computer Interaction
Online Access:	http://psasir.upm.edu.my/id/eprint/123777/1/123777.pdf http://psasir.upm.edu.my/id/eprint/123777/ https://onlinelibrary.wiley.com/doi/10.1155/ahci/3363262
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