Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study
The study aims to identify the application of the criteria of a quality management system as defined by an international standard ISO 9001:2015. It analyzes the gap between the actual reality and the requirements of the specification that would raise the level of performance, preparing the selected...
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Taylor and Francis Ltd.
2025
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| author | Arslan M.A.O. Thiruchelvam S. Hayder G. |
| author2 | 58209339100 |
| author_facet | 58209339100 Arslan M.A.O. Thiruchelvam S. Hayder G. |
| author_sort | Arslan M.A.O. |
| building | UNITEN Library |
| collection | Institutional Repository |
| content_provider | Universiti Tenaga Nasional |
| content_source | UNITEN Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | The study aims to identify the application of the criteria of a quality management system as defined by an international standard ISO 9001:2015. It analyzes the gap between the actual reality and the requirements of the specification that would raise the level of performance, preparing the selected factory to obtain a certificate of conformity with the specifications of the global standard ISO 9001:2015. This is achieved through identifying the strengths and weaknesses of the system, diagnosing the gap and finding ways to address such a gap. This study selected one of the prefabricated building factories which belongs to the Iraqi Ministry of Construction and Housing as the sample of the study. The data were collected using three methods, namely, field visits, records and documents and checklists. The collected data were, then, analyzed using percentages and weighted arithmetic means. The findings revealed that the application of the quality management system in the prefabricated building factory was estimated to be at 67.14%, which is close to being partially implemented and partially documented. This indicates there is a gap of about 32.86%; such a gap can be addressed through continuous improvement, management review of the system, problem-solving, and the documentation of some requirements. ? 2023 Informa UK Limited, trading as Taylor & Francis Group. |
| format | Article |
| id | my.uniten.dspace-37218 |
| institution | Universiti Tenaga Nasional |
| publishDate | 2025 |
| publisher | Taylor and Francis Ltd. |
| record_format | dspace |
| spelling | my.uniten.dspace-372182025-03-03T15:48:48Z Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study Arslan M.A.O. Thiruchelvam S. Hayder G. 58209339100 55812442400 56239664100 The study aims to identify the application of the criteria of a quality management system as defined by an international standard ISO 9001:2015. It analyzes the gap between the actual reality and the requirements of the specification that would raise the level of performance, preparing the selected factory to obtain a certificate of conformity with the specifications of the global standard ISO 9001:2015. This is achieved through identifying the strengths and weaknesses of the system, diagnosing the gap and finding ways to address such a gap. This study selected one of the prefabricated building factories which belongs to the Iraqi Ministry of Construction and Housing as the sample of the study. The data were collected using three methods, namely, field visits, records and documents and checklists. The collected data were, then, analyzed using percentages and weighted arithmetic means. The findings revealed that the application of the quality management system in the prefabricated building factory was estimated to be at 67.14%, which is close to being partially implemented and partially documented. This indicates there is a gap of about 32.86%; such a gap can be addressed through continuous improvement, management review of the system, problem-solving, and the documentation of some requirements. ? 2023 Informa UK Limited, trading as Taylor & Francis Group. Final 2025-03-03T07:48:48Z 2025-03-03T07:48:48Z 2024 Article 10.1080/15623599.2023.2239437 2-s2.0-85167412145 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85167412145&doi=10.1080%2f15623599.2023.2239437&partnerID=40&md5=010d2524175e92e17f0c233c8d9fe88f https://irepository.uniten.edu.my/handle/123456789/37218 24 8 867 874 Taylor and Francis Ltd. Scopus |
| spellingShingle | Arslan M.A.O. Thiruchelvam S. Hayder G. Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title | Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title_full | Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title_fullStr | Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title_full_unstemmed | Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title_short | Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: a case study |
| title_sort | measuring the availability of the requirements of the quality management system (iso 9001:2015) clause leadership, performance, and planning: a case study |
| url_provider | http://dspace.uniten.edu.my/ |