Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030
Utilizing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, this study conducts a comprehensive examination of the adoption and impact of emerging technologies within Saudi public sector operations from 2018 to 2022. This analysis marks a significant advanc...
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Innovation Journal
2025
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| author | Bendary M.G. Rajadurai J. |
| author2 | 59146791200 |
| author_facet | 59146791200 Bendary M.G. Rajadurai J. |
| author_sort | Bendary M.G. |
| building | UNITEN Library |
| collection | Institutional Repository |
| content_provider | Universiti Tenaga Nasional |
| content_source | UNITEN Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Utilizing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, this study conducts a comprehensive examination of the adoption and impact of emerging technologies within Saudi public sector operations from 2018 to 2022. This analysis marks a significant advancement in public sector innovation research by providing a detailed empirical overview of technological trends used to enhance Saudi government operations. It reveals a notable increase in studies, indicating a shift towards digital transformation, particularly accelerated by the COVID-19 pandemic. This shift is evident in the growing focus on AI and cloud computing, which have seen their incorporation in pandemic-related studies rise from 10% to 57% in just three years. The study contributes to public sector innovation literature by identifying key challenges to technology adoption, including security and privacy concerns, skill gaps, infrastructural needs, financial constraints, and the need for robust governance. Additionally, it maps the prevalent technologies and the government sectors actively adopting them, providing insights into how the pandemic has shaped priorities and integration strategies. The findings underscore the necessity for transparency, accountability, and meticulous planning in the application of emerging technologies to enhance public service operations in Saudi Arabia. This enhancement directly contributes to improving the customer experience and aligns with the ambitious goals and objectives of Saudi Vision 2030, which aims to create a vibrant society, a thriving economy, and an ambitious nation. Furthermore, the findings illuminate the current landscape of technological adoption within the government sector and establish a baseline for future investigations. This study offers a benchmark for continuous inquiry into the strategic implementation of government technology, proposing guidelines for future research and policy formulation in the realm of digital governance. ? (2024), (Innovation Journal). All rights reserved. |
| format | Article |
| id | my.uniten.dspace-37164 |
| institution | Universiti Tenaga Nasional |
| publishDate | 2025 |
| publisher | Innovation Journal |
| record_format | dspace |
| spelling | my.uniten.dspace-371642025-03-03T15:48:09Z Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 Bendary M.G. Rajadurai J. 59146791200 13907110500 Utilizing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, this study conducts a comprehensive examination of the adoption and impact of emerging technologies within Saudi public sector operations from 2018 to 2022. This analysis marks a significant advancement in public sector innovation research by providing a detailed empirical overview of technological trends used to enhance Saudi government operations. It reveals a notable increase in studies, indicating a shift towards digital transformation, particularly accelerated by the COVID-19 pandemic. This shift is evident in the growing focus on AI and cloud computing, which have seen their incorporation in pandemic-related studies rise from 10% to 57% in just three years. The study contributes to public sector innovation literature by identifying key challenges to technology adoption, including security and privacy concerns, skill gaps, infrastructural needs, financial constraints, and the need for robust governance. Additionally, it maps the prevalent technologies and the government sectors actively adopting them, providing insights into how the pandemic has shaped priorities and integration strategies. The findings underscore the necessity for transparency, accountability, and meticulous planning in the application of emerging technologies to enhance public service operations in Saudi Arabia. This enhancement directly contributes to improving the customer experience and aligns with the ambitious goals and objectives of Saudi Vision 2030, which aims to create a vibrant society, a thriving economy, and an ambitious nation. Furthermore, the findings illuminate the current landscape of technological adoption within the government sector and establish a baseline for future investigations. This study offers a benchmark for continuous inquiry into the strategic implementation of government technology, proposing guidelines for future research and policy formulation in the realm of digital governance. ? (2024), (Innovation Journal). All rights reserved. Final 2025-03-03T07:48:09Z 2025-03-03T07:48:09Z 2024 Article 2-s2.0-85194364068 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85194364068&partnerID=40&md5=4d6ff5524e7f18c8d5472a23a94e3b05 https://irepository.uniten.edu.my/handle/123456789/37164 29 1 1 Innovation Journal Scopus |
| spellingShingle | Bendary M.G. Rajadurai J. Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title | Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title_full | Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title_fullStr | Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title_full_unstemmed | Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title_short | Emerging Technologies and Public Innovation in the Saudi Public Sector: An Analysis of Adoption and Challenges Amidst Vision 2030 |
| title_sort | emerging technologies and public innovation in the saudi public sector: an analysis of adoption and challenges amidst vision 2030 |
| url_provider | http://dspace.uniten.edu.my/ |