Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities

This paper aims to examine the influence of workplace deviance dimensions on job satisfaction, with Top Management support acting as a mediator within Omani universities.The study's data were collected using a random sampling method, encompassing employees and academic staff from various univer...

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Main Authors: Albusaidi M.J.K., Islam M.K., Jaaffar A.H., Khudari M.
Other Authors: 59248654800
Format: Article
Published: Creative Publishing House 2025
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author Albusaidi M.J.K.
Islam M.K.
Jaaffar A.H.
Khudari M.
author2 59248654800
author_facet 59248654800
Albusaidi M.J.K.
Islam M.K.
Jaaffar A.H.
Khudari M.
author_sort Albusaidi M.J.K.
building UNITEN Library
collection Institutional Repository
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
continent Asia
country Malaysia
description This paper aims to examine the influence of workplace deviance dimensions on job satisfaction, with Top Management support acting as a mediator within Omani universities.The study's data were collected using a random sampling method, encompassing employees and academic staff from various universities in Oman. The sample size of 380 respondents was analysed using Structural Equation Modelling (Smart-PLS) to explore causal relationships among the study's latent variables.The findings indicate that several workplace deviance factors?specifically communication, training development, employee empowerment, diversity tolerance, and employee motivation?are significant negative predictors of job satisfaction. However, work stress did not show a significant effect on job satisfaction. Additionally, a lack of communication, training development, and employee motivation had a statistically significant negative impact on top management support, whereas employee empowerment had a positive impact. Conversely, work stress and lack of diversity tolerance were found to be insignificant for top management support. Top management support (TM) was found to mediate the relationship between workplace deviance and job satisfaction. Specifically, TM partially mediated the lack of communication, training development, and employee empowerment on job satisfaction. The major contribution of this research lies in statistically validating the negative influence of workplace deviance factors on job satisfaction within the higher education sector in Oman.This study enhances understanding the relationships between workplace stress, communication, training development, diversity tolerance, and employee motivation, offering essential guidelines for managing workplace deviance.It contributes to the ongoing discourse on the critical role of top management support by examining its unique mediating effect on workplace deviance and job satisfaction. ? 2024, Creative Publishing House. All rights reserved.
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spelling my.uniten.dspace-362332025-03-03T15:41:39Z Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities Albusaidi M.J.K. Islam M.K. Jaaffar A.H. Khudari M. 59248654800 59421134100 58897806500 57211608540 This paper aims to examine the influence of workplace deviance dimensions on job satisfaction, with Top Management support acting as a mediator within Omani universities.The study's data were collected using a random sampling method, encompassing employees and academic staff from various universities in Oman. The sample size of 380 respondents was analysed using Structural Equation Modelling (Smart-PLS) to explore causal relationships among the study's latent variables.The findings indicate that several workplace deviance factors?specifically communication, training development, employee empowerment, diversity tolerance, and employee motivation?are significant negative predictors of job satisfaction. However, work stress did not show a significant effect on job satisfaction. Additionally, a lack of communication, training development, and employee motivation had a statistically significant negative impact on top management support, whereas employee empowerment had a positive impact. Conversely, work stress and lack of diversity tolerance were found to be insignificant for top management support. Top management support (TM) was found to mediate the relationship between workplace deviance and job satisfaction. Specifically, TM partially mediated the lack of communication, training development, and employee empowerment on job satisfaction. The major contribution of this research lies in statistically validating the negative influence of workplace deviance factors on job satisfaction within the higher education sector in Oman.This study enhances understanding the relationships between workplace stress, communication, training development, diversity tolerance, and employee motivation, offering essential guidelines for managing workplace deviance.It contributes to the ongoing discourse on the critical role of top management support by examining its unique mediating effect on workplace deviance and job satisfaction. ? 2024, Creative Publishing House. All rights reserved. Final 2025-03-03T07:41:39Z 2025-03-03T07:41:39Z 2024 Article 10.62754/joe.v3i8.5794 2-s2.0-85217548837 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85217548837&doi=10.62754%2fjoe.v3i8.5794&partnerID=40&md5=adb7b269cba10808b659bdb4b9a700eb https://irepository.uniten.edu.my/handle/123456789/36233 3 8 2998 3011 Creative Publishing House Scopus
spellingShingle Albusaidi M.J.K.
Islam M.K.
Jaaffar A.H.
Khudari M.
Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title_full Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title_fullStr Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title_full_unstemmed Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title_short Exploring the Influence of Top Management Support on the Relationship Between Workplace Deviance Dimensions and Job Satisfaction in Omani Universities
title_sort exploring the influence of top management support on the relationship between workplace deviance dimensions and job satisfaction in omani universities
url_provider http://dspace.uniten.edu.my/