Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype
This paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of ba...
Saved in:
| Main Authors: | , , , , , , , , , , , , , , , , , |
|---|---|
| Other Authors: | |
| Format: | Conference Paper |
| Published: |
Springer Science and Business Media Deutschland GmbH
2024
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1833410681473335296 |
|---|---|
| author | bin Ismail I.N. Azman N.N.U.B.N. Roslin N.T. Isa M.R. Zahari N.M. Abidin S.Z. Zuhdi A.W.M. Eqwan M.R. Mohamed H. Ramli M.Z. Mansor M.H. Syaifoelida F. Zakaria A.A. Zawawi M.H. Mohamad D. Jaafar M.F. Kamarudin K. Hussin M.S.F. |
| author2 | 58549256900 |
| author_facet | 58549256900 bin Ismail I.N. Azman N.N.U.B.N. Roslin N.T. Isa M.R. Zahari N.M. Abidin S.Z. Zuhdi A.W.M. Eqwan M.R. Mohamed H. Ramli M.Z. Mansor M.H. Syaifoelida F. Zakaria A.A. Zawawi M.H. Mohamad D. Jaafar M.F. Kamarudin K. Hussin M.S.F. |
| author_sort | bin Ismail I.N. |
| building | UNITEN Library |
| collection | Institutional Repository |
| content_provider | Universiti Tenaga Nasional |
| content_source | UNITEN Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of balls collected is relatively low and the operator will experience strain in their wrists while collecting the balls with the method of scooping. Hence, the methodology and results are presented according to the customer and engineering requirements. Quality Function Deployment (QFD) method by using House of Quality (HOQ) is used to align both the customers� and engineering requirements. � 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. |
| format | Conference Paper |
| id | my.uniten.dspace-34611 |
| institution | Universiti Tenaga Nasional |
| publishDate | 2024 |
| publisher | Springer Science and Business Media Deutschland GmbH |
| record_format | dspace |
| spelling | my.uniten.dspace-346112024-10-14T11:21:05Z Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype bin Ismail I.N. Azman N.N.U.B.N. Roslin N.T. Isa M.R. Zahari N.M. Abidin S.Z. Zuhdi A.W.M. Eqwan M.R. Mohamed H. Ramli M.Z. Mansor M.H. Syaifoelida F. Zakaria A.A. Zawawi M.H. Mohamad D. Jaafar M.F. Kamarudin K. Hussin M.S.F. 58549256900 58549122000 57205232728 57193957146 54891672300 57190934521 56589966300 57189299886 57136356100 57195984780 56372667100 57191924036 57203847550 39162217600 57200335404 37018112700 55193266400 58811835200 Ball retriever Customer Design Golf Golf ball HOQ House of quality QFD Quality control Sales Sports Ball retriever Customer Customer analysis Customer surveys Design and Development Golf Golf balls House of Quality Survey analysis Quality function deployment This paper focuses on using customer analysis in the design and development of golf ball retriever that can be operated in the driving range. The identified problems with conventional method of retrieving the balls are the golf attendant is not able to collect the balls effectively, the number of balls collected is relatively low and the operator will experience strain in their wrists while collecting the balls with the method of scooping. Hence, the methodology and results are presented according to the customer and engineering requirements. Quality Function Deployment (QFD) method by using House of Quality (HOQ) is used to align both the customers� and engineering requirements. � 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. Final 2024-10-14T03:21:05Z 2024-10-14T03:21:05Z 2023 Conference Paper 10.1007/978-981-19-9267-4_40 2-s2.0-85168758947 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85168758947&doi=10.1007%2f978-981-19-9267-4_40&partnerID=40&md5=efe6f90c262df7dc6c9c3a03d30602d3 https://irepository.uniten.edu.my/handle/123456789/34611 289 377 385 Springer Science and Business Media Deutschland GmbH Scopus |
| spellingShingle | Ball retriever Customer Design Golf Golf ball HOQ House of quality QFD Quality control Sales Sports Ball retriever Customer Customer analysis Customer surveys Design and Development Golf Golf balls House of Quality Survey analysis Quality function deployment bin Ismail I.N. Azman N.N.U.B.N. Roslin N.T. Isa M.R. Zahari N.M. Abidin S.Z. Zuhdi A.W.M. Eqwan M.R. Mohamed H. Ramli M.Z. Mansor M.H. Syaifoelida F. Zakaria A.A. Zawawi M.H. Mohamad D. Jaafar M.F. Kamarudin K. Hussin M.S.F. Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title | Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title_full | Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title_fullStr | Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title_full_unstemmed | Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title_short | Customer Survey Analysis for Design and Development of Golf Ball Retriever Prototype |
| title_sort | customer survey analysis for design and development of golf ball retriever prototype |
| topic | Ball retriever Customer Design Golf Golf ball HOQ House of quality QFD Quality control Sales Sports Ball retriever Customer Customer analysis Customer surveys Design and Development Golf Golf balls House of Quality Survey analysis Quality function deployment |
| url_provider | http://dspace.uniten.edu.my/ |