Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework

Recently, intelligent algorithms are deployed for dynamic decision-making in Knowledge Audit (KA) frameworks to improve Knowledge Management (KM) in organizations. This paper attempts to advance a viewpoint on the importance of investigating KA in business units. Subsequently, it proposes a Multi-ag...

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Main Authors: Mostafa S.A., Gunasekaran S.S., Khaleefah S.H., Ahmad M.S., Mohammed M.A., Hassan M.H., Jubair M.A.
Other Authors: 37036085800
Format: Conference Paper
Published: Springer Science and Business Media Deutschland GmbH 2023
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author Mostafa S.A.
Gunasekaran S.S.
Khaleefah S.H.
Ahmad M.S.
Mohammed M.A.
Hassan M.H.
Jubair M.A.
author2 37036085800
author_facet 37036085800
Mostafa S.A.
Gunasekaran S.S.
Khaleefah S.H.
Ahmad M.S.
Mohammed M.A.
Hassan M.H.
Jubair M.A.
author_sort Mostafa S.A.
building UNITEN Library
collection Institutional Repository
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
continent Asia
country Malaysia
description Recently, intelligent algorithms are deployed for dynamic decision-making in Knowledge Audit (KA) frameworks to improve Knowledge Management (KM) in organizations. This paper attempts to advance a viewpoint on the importance of investigating KA in business units. Subsequently, it proposes a Multi-agent Knowledge Audit (MAKA) framework to assist decision-making executives. The MAKA framework�s focal point is on examining the speculations made on the appropriation of the KA System and Knowledge Inventory in organizations. The examination encompasses the functions of KA in the establishment of utilization and gains. However, its application is highly dependent on the investigated system. This work considers KA from the viewpoint of getting at the effect of the hierarchical change in an organization. As a major aspect of its examination, so as to achieve objectivity, the investigation has come up with a structure for expense gains examination. We implement the framework in a case study of the Information Communication Technology (ICT), Information Technology, and Multimedia Services (ITMS) units of Universiti Tenaga National (UNITEN). The MAKA framework's completed examination results propose some recommendations that generally need to be looked into while implementing ITMS�s KM advancements. The proposals extensively focus on changing a hierarchical standpoint and conducting a far-reaching capital gains investigation. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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institution Universiti Tenaga Nasional
publishDate 2023
publisher Springer Science and Business Media Deutschland GmbH
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spelling my.uniten.dspace-272282023-05-29T17:41:17Z Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework Mostafa S.A. Gunasekaran S.S. Khaleefah S.H. Ahmad M.S. Mohammed M.A. Hassan M.H. Jubair M.A. 37036085800 55652730500 57188929678 56036880900 57192089894 57193264476 57203690245 Recently, intelligent algorithms are deployed for dynamic decision-making in Knowledge Audit (KA) frameworks to improve Knowledge Management (KM) in organizations. This paper attempts to advance a viewpoint on the importance of investigating KA in business units. Subsequently, it proposes a Multi-agent Knowledge Audit (MAKA) framework to assist decision-making executives. The MAKA framework�s focal point is on examining the speculations made on the appropriation of the KA System and Knowledge Inventory in organizations. The examination encompasses the functions of KA in the establishment of utilization and gains. However, its application is highly dependent on the investigated system. This work considers KA from the viewpoint of getting at the effect of the hierarchical change in an organization. As a major aspect of its examination, so as to achieve objectivity, the investigation has come up with a structure for expense gains examination. We implement the framework in a case study of the Information Communication Technology (ICT), Information Technology, and Multimedia Services (ITMS) units of Universiti Tenaga National (UNITEN). The MAKA framework's completed examination results propose some recommendations that generally need to be looked into while implementing ITMS�s KM advancements. The proposals extensively focus on changing a hierarchical standpoint and conducting a far-reaching capital gains investigation. � 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG. Final 2023-05-29T09:41:17Z 2023-05-29T09:41:17Z 2022 Conference Paper 10.1007/978-3-030-98012-2_38 2-s2.0-85127207422 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85127207422&doi=10.1007%2f978-3-030-98012-2_38&partnerID=40&md5=edf6a42394ec782fd6c69804ef57570b https://irepository.uniten.edu.my/handle/123456789/27228 438 LNNS 526 539 Springer Science and Business Media Deutschland GmbH Scopus
spellingShingle Mostafa S.A.
Gunasekaran S.S.
Khaleefah S.H.
Ahmad M.S.
Mohammed M.A.
Hassan M.H.
Jubair M.A.
Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title_full Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title_fullStr Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title_full_unstemmed Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title_short Improving the Knowledge Management Processes Through a Multi-agent Knowledge Audit Framework
title_sort improving the knowledge management processes through a multi-agent knowledge audit framework
url_provider http://dspace.uniten.edu.my/