Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan
Internet of things; Sales; Ubiquitous computing; Web services; Automated services; Behavioral intention; Internet of thing (IOT); IT services; Technology acceptance model; Technology adoption; Telecommunication companies; User satisfaction; Telecommunication services
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IGI Global
2023
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| _version_ | 1833411057947770880 |
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| author | Al-Momani A.M. Mahmoud M.A. Ahmad M.S. |
| author2 | 57203152462 |
| author_facet | 57203152462 Al-Momani A.M. Mahmoud M.A. Ahmad M.S. |
| author_sort | Al-Momani A.M. |
| building | UNITEN Library |
| collection | Institutional Repository |
| content_provider | Universiti Tenaga Nasional |
| content_source | UNITEN Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Internet of things; Sales; Ubiquitous computing; Web services; Automated services; Behavioral intention; Internet of thing (IOT); IT services; Technology acceptance model; Technology adoption; Telecommunication companies; User satisfaction; Telecommunication services |
| format | Article |
| id | my.uniten.dspace-23682 |
| institution | Universiti Tenaga Nasional |
| publishDate | 2023 |
| publisher | IGI Global |
| record_format | dspace |
| spelling | my.uniten.dspace-236822023-05-29T14:51:00Z Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan Al-Momani A.M. Mahmoud M.A. Ahmad M.S. 57203152462 55247787300 56036880900 Internet of things; Sales; Ubiquitous computing; Web services; Automated services; Behavioral intention; Internet of thing (IOT); IT services; Technology acceptance model; Technology adoption; Telecommunication companies; User satisfaction; Telecommunication services This article describes how the Internet of Things (IoT) is a new paradigm shift in information technology (IT). The IoT manifests the phenomenon of ubiquitous computing when objects or 'things' are connected to the Internet providing automated services related to the things. However, few studies investigated the acceptance of these services by customers. Consequently, the purpose of this article is to investigate the factors that affect the acceptance and use of the IoT services by customers of telecommunication companies in Jordan. A total of 176 respondents participate in this study and the collected data is analyzed using SPSS. The findings indicate that behavioral intention significantly affects the use behavior of IoT services. In addition, IT knowledge is the most important factor that affects the behavioral intention followed by other factors. Copyright � 2018, IGI Global. Final 2023-05-29T06:51:00Z 2023-05-29T06:51:00Z 2018 Article 10.4018/JOEUC.2018100104 2-s2.0-85050770680 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85050770680&doi=10.4018%2fJOEUC.2018100104&partnerID=40&md5=7fc38cc4d9e08ca0383207ddad156062 https://irepository.uniten.edu.my/handle/123456789/23682 30 4 51 63 IGI Global Scopus |
| spellingShingle | Al-Momani A.M. Mahmoud M.A. Ahmad M.S. Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title | Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title_full | Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title_fullStr | Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title_full_unstemmed | Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title_short | Factors that influence the acceptance of internet of things services by customers of telecommunication companies in Jordan |
| title_sort | factors that influence the acceptance of internet of things services by customers of telecommunication companies in jordan |
| url_provider | http://dspace.uniten.edu.my/ |