Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises

Previous studies in E-Business showed that majority Small Medium Enterprises (SMEs) are still struggling to compete with the current business trend and emerging technology based business model. In Malaysia, SMEs represent nearly 99.2% of the registered companies and become major contributor to the c...

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Main Authors: Sulaiman R., Sabri S.M.
Other Authors: 25825633600
Format: Article
Published: American Scientific Publishers 2023
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author Sulaiman R.
Sabri S.M.
author2 25825633600
author_facet 25825633600
Sulaiman R.
Sabri S.M.
author_sort Sulaiman R.
building UNITEN Library
collection Institutional Repository
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
continent Asia
country Malaysia
description Previous studies in E-Business showed that majority Small Medium Enterprises (SMEs) are still struggling to compete with the current business trend and emerging technology based business model. In Malaysia, SMEs represent nearly 99.2% of the registered companies and become major contributor to the country�s economic growth. However, the number of SMEs who are involved in e-Business are still at a small percentage. This research aims to look at SMEs awareness and readiness level to consider Information Technology (IT) outsourcing approach as one of the solutions to accelerate their e-Business adoption. Past studies in the IT outsourcing (ITO) area mostly focusing on large companies from different perspectives. Not many can be found on SMEs and e-Business adoption. To provide in-depth understanding on the current situation, case study method was used. Data for this study was collected through a series of interview with the SMEs and IT outsourcing providers. This paper presents the early findings of influence factors of IT outsourcing decisions which were obtained from the interviews and literature review. These factors will be further analyzed and will be used to construct a model to assist the SMEs in determining the required IT outsourcing services for their e-Business adoption. � 2017 American Scientific Publishers All rights reserved.
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spelling my.uniten.dspace-232352023-05-29T14:38:39Z Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises Sulaiman R. Sabri S.M. 25825633600 56727875100 Previous studies in E-Business showed that majority Small Medium Enterprises (SMEs) are still struggling to compete with the current business trend and emerging technology based business model. In Malaysia, SMEs represent nearly 99.2% of the registered companies and become major contributor to the country�s economic growth. However, the number of SMEs who are involved in e-Business are still at a small percentage. This research aims to look at SMEs awareness and readiness level to consider Information Technology (IT) outsourcing approach as one of the solutions to accelerate their e-Business adoption. Past studies in the IT outsourcing (ITO) area mostly focusing on large companies from different perspectives. Not many can be found on SMEs and e-Business adoption. To provide in-depth understanding on the current situation, case study method was used. Data for this study was collected through a series of interview with the SMEs and IT outsourcing providers. This paper presents the early findings of influence factors of IT outsourcing decisions which were obtained from the interviews and literature review. These factors will be further analyzed and will be used to construct a model to assist the SMEs in determining the required IT outsourcing services for their e-Business adoption. � 2017 American Scientific Publishers All rights reserved. Final 2023-05-29T06:38:39Z 2023-05-29T06:38:39Z 2017 Article 10.1166/asl.2017.8256 2-s2.0-85023762154 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85023762154&doi=10.1166%2fasl.2017.8256&partnerID=40&md5=448ce1bc5c19360959b78900e454b849 https://irepository.uniten.edu.my/handle/123456789/23235 23 5 4287 4290 American Scientific Publishers Scopus
spellingShingle Sulaiman R.
Sabri S.M.
Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title_full Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title_fullStr Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title_full_unstemmed Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title_short Influenced factors of information technology outsourcing decision for E-business adoption among Malaysian small medium enterprises
title_sort influenced factors of information technology outsourcing decision for e-business adoption among malaysian small medium enterprises
url_provider http://dspace.uniten.edu.my/