Conceptualizing the role of patient satisfaction in the relation between services quality and patient loyalty in Jordan public hospitals

The aim of this study to empirically validate of role of patient satisfaction in the relation between health services quality and staff performance and patient loyalty. A total of 357 patients from government hospitals in Jordan have needed to answer the questionnaires. The collect data will be an...

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Bibliographic Details

Main Authors:	Puspa Liza, Ghazali, Juliana, Arifin, Roslida, Abdul Razak, Salahaldeen, Alkawamleh, Eni Noreni, Mohamad Zain, Sukono, ., Rini, Cahyandari, Abdul Talib, Bon
Format:	Conference or Workshop Item
Language:	en en
Published:	2021
Subjects:	HB Economic Theory HC Economic History and Conditions
Online Access:	http://eprints.unisza.edu.my/4463/1/FH03-FPP-21-56199.pdf http://eprints.unisza.edu.my/4463/2/FH03-FPP-21-53447.pdf http://eprints.unisza.edu.my/4463/
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