COUNSELLING NEEDS AS A MODERATOR BETWEEN WORK–FAMILY CONFLICT AND MENTAL HEALTH AMONG MALAYSIAN

Professional women in Malaysia often face the dual challenge of balancing demanding careers with family responsibilities, which can significantly affect their mental well-being. While previous studies have examined work–family conflict and social support, limited research has explored the role of co...

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Bibliographic Details
Main Authors: Mohd Shahrul, Kamaruddin, Azzahrah, Anuar, Surena, Sabil, Chong, Siew Kian, Fatahyah, Yahya
Format: Article
Language:en
Published: Unit Sumber Manusia Negeri, Jabatan Ketua Menteri 2025
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Online Access:http://ir.unimas.my/id/eprint/51694/1/Article%203%20Mohd.%20Shahrul%20Kamaruddin.pdf
http://ir.unimas.my/id/eprint/51694/
https://sites.google.com/view/buletinilmiahjps/bulletin-collection/2025?authuser=0
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Summary:Professional women in Malaysia often face the dual challenge of balancing demanding careers with family responsibilities, which can significantly affect their mental well-being. While previous studies have examined work–family conflict and social support, limited research has explored the role of counselling service needs as both a direct predictor and a moderator in these relationships. This study investigates the relationships between counselling service needs, work–family conflict, social support, and mental health among professional women in Malaysia. It also examines the moderating role of counselling service needs in the relationships between work–family conflict and mental health, and between social support and mental health. A total of 362 professional women participated in the study. Statistical analyses revealed a significant positive relationship between counselling service needs and mental health (p < 0.05). Although work–family conflict alone did not significantly predict mental health (p > 0.05), counselling service needs significantly moderated the relationships between work–family conflict and mental health and between social support and mental health (p < 0.05).