The mediating effect of business ethics in the relationship between total quality management and sustainable performance: perspective from 4- and 5-stars hotels

Sustainability and ethical issues in hotel industries have received great attention in recent years. This report is the outcome of a field research, which aimed to determine the relationship between TQM, business ethics and sustainable performance. The focus of this research is 4- and 5-stars hotels...

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Bibliographic Details

Main Authors:	Sin, Kit Yeng, Choon, Ling Sim, Yi, Jin Lim, Lee, Damien, Joanne Shaza, Janang
Format:	Article
Language:	en
Published:	Inderscience Enterprises Ltd 2021
Subjects:	H Social Sciences (General)
Online Access:	http://ir.unimas.my/id/eprint/36494/1/Kit-Yeng%20Sin.pdf http://ir.unimas.my/id/eprint/36494/
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