Customer’s Perception Towards E-Service Quality In Malaysia’s Homestay Industry
The objective of this study is to determine the influence of the e-service quality in the context of homestay industry in Malaysia and to determine the effect of e-service quality dimensions on the overall e-service quality, customer satisfaction and behavioural intention. The theories that are adop...
Saved in:
| Main Author: | |
|---|---|
| Format: | Final Year Project Report / IMRAD |
| Language: | en |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2016
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/33658/2/Chin%20Pui%20San.pdf http://ir.unimas.my/id/eprint/33658/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!