Exploring the TQM best practices in Malaysia hotel industry using Multi-Criteria Decision Making (MCDM) approach: A conceptual analysis
Quality has become a fundamental issue for organizational success in today’s dynamic business environment particularly hotel industry as it affects the stakeholders which involve government, employers, employees as well as the end users. Total Quality Management (TQM) has seen as a revolution in man...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | en |
| Published: |
AIP Publishing
2016
|
| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/33057/1/Exploring%20the%20TQM%20best%20practices%20in%20Malaysia%20hotel%20industry%20using%20Multi-Criteria%20Decision%20Making%20%28MCDM%29%20approach%20A%20conceptual%20analysis_PDF.pdf http://ir.unimas.my/id/eprint/33057/ https://aip.scitation.org/doi/abs/10.1063/1.4965213?journalCode=apc |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Internet
http://ir.unimas.my/id/eprint/33057/1/Exploring%20the%20TQM%20best%20practices%20in%20Malaysia%20hotel%20industry%20using%20Multi-Criteria%20Decision%20Making%20%28MCDM%29%20approach%20A%20conceptual%20analysis_PDF.pdfhttp://ir.unimas.my/id/eprint/33057/
https://aip.scitation.org/doi/abs/10.1063/1.4965213?journalCode=apc