APA (7th ed.) Citation

Abdul Talib, B., Esam M.A., M., & talibon@gmail.com. (2013). Impact of total quality management on innovation in service organizations: Literature review and new conceptual framework. Malaysian Technical Universities Network (MTUN).

Chicago Style (17th ed.) Citation

Abdul Talib, Bon, Mustafa Esam M.A., and talibon@gmail.com. Impact of Total Quality Management on Innovation in Service Organizations: Literature Review and New Conceptual Framework. Malaysian Technical Universities Network (MTUN), 2013.

MLA (9th ed.) Citation

Abdul Talib, Bon, et al. Impact of Total Quality Management on Innovation in Service Organizations: Literature Review and New Conceptual Framework. Malaysian Technical Universities Network (MTUN), 2013.