APA (7th ed.) Citation

Norshahrizan, N., Razli, C. R., & norshahrizan@unimap.edu.my. (2011). A conceptual Kano and Quality Function Deployment (QFD) framework for healthcare service. Universiti Malaysia Perlis (UniMAP).

Chicago Style (17th ed.) Citation

Norshahrizan, Nordin, Che Razak Razli, and norshahrizan@unimap.edu.my. A Conceptual Kano and Quality Function Deployment (QFD) Framework for Healthcare Service. Universiti Malaysia Perlis (UniMAP), 2011.

MLA (9th ed.) Citation

Norshahrizan, Nordin, et al. A Conceptual Kano and Quality Function Deployment (QFD) Framework for Healthcare Service. Universiti Malaysia Perlis (UniMAP), 2011.