Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks

Money laundering remains a pressing concern in the financial sector, especially within commercial banks. Despite the presence of detailed regulatory frameworks such as the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and the Financial Services Act 2013...

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Main Authors: Vijayaraj R Kanniah, Izaan Jamil, Nelson Lajuni, Mohd Rahimie Abd Karim, Zaiton Osman, Azmi Majid, Yahyah Sidek
Format: Article
Language:en
Published: Asian Scholars Network 2025
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Online Access:https://eprints.ums.edu.my/id/eprint/45018/1/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/45018/
https://doi.org/10.55057/ajlg.2025.7.2.8
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author Vijayaraj R Kanniah
Izaan Jamil
Nelson Lajuni
Mohd Rahimie Abd Karim
Zaiton Osman
Azmi Majid
Yahyah Sidek
author_facet Vijayaraj R Kanniah
Izaan Jamil
Nelson Lajuni
Mohd Rahimie Abd Karim
Zaiton Osman
Azmi Majid
Yahyah Sidek
author_sort Vijayaraj R Kanniah
building UMS Library
collection Institutional Repository
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
continent Asia
country Malaysia
description Money laundering remains a pressing concern in the financial sector, especially within commercial banks. Despite the presence of detailed regulatory frameworks such as the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and the Financial Services Act 2013, many financial institutions still face considerable penalties for failing to comply. This paper offers a thorough review of the existing research on money laundering in Malaysia, focusing on key cases, regulatory measures and the challenges faced by institutions. A notable gap exists between following policies and the actual awareness of frontline bank officers, who act as the first point of contact with customers. Although Malaysia has made progress in strengthening its anti-money laundering system, research remains limited regarding how prepared and effective these officers are. The paper emphasizes the need for targeted training, improved internal controls and clearer instructions from regulators to help detect and report suspicious transactions more effectively. To protect the integrity of Malaysia’s financial system and sustain public trust, it concludes with suggestions for enhancing the role of frontline personnel.
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spelling my.ums.eprints-450182025-08-21T03:13:40Z https://eprints.ums.edu.my/id/eprint/45018/ Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks Vijayaraj R Kanniah Izaan Jamil Nelson Lajuni Mohd Rahimie Abd Karim Zaiton Osman Azmi Majid Yahyah Sidek HG1501-3550 Banking K5015.4-5350 Criminal law Money laundering remains a pressing concern in the financial sector, especially within commercial banks. Despite the presence of detailed regulatory frameworks such as the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and the Financial Services Act 2013, many financial institutions still face considerable penalties for failing to comply. This paper offers a thorough review of the existing research on money laundering in Malaysia, focusing on key cases, regulatory measures and the challenges faced by institutions. A notable gap exists between following policies and the actual awareness of frontline bank officers, who act as the first point of contact with customers. Although Malaysia has made progress in strengthening its anti-money laundering system, research remains limited regarding how prepared and effective these officers are. The paper emphasizes the need for targeted training, improved internal controls and clearer instructions from regulators to help detect and report suspicious transactions more effectively. To protect the integrity of Malaysia’s financial system and sustain public trust, it concludes with suggestions for enhancing the role of frontline personnel. Asian Scholars Network 2025-06-30 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/45018/1/FULL%20TEXT.pdf Vijayaraj R Kanniah and Izaan Jamil and Nelson Lajuni and Mohd Rahimie Abd Karim and Zaiton Osman and Azmi Majid and Yahyah Sidek (2025) Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks. Asian Journal of Law and Governance, 7 (2). pp. 104-114. https://doi.org/10.55057/ajlg.2025.7.2.8
spellingShingle HG1501-3550 Banking
K5015.4-5350 Criminal law
Vijayaraj R Kanniah
Izaan Jamil
Nelson Lajuni
Mohd Rahimie Abd Karim
Zaiton Osman
Azmi Majid
Yahyah Sidek
Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title_full Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title_fullStr Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title_full_unstemmed Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title_short Bridging the compliance gap: A literature review on money laundering challenges and the role of frontline officers in Malaysian commercial banks
title_sort bridging the compliance gap: a literature review on money laundering challenges and the role of frontline officers in malaysian commercial banks
topic HG1501-3550 Banking
K5015.4-5350 Criminal law
url https://eprints.ums.edu.my/id/eprint/45018/1/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/45018/
https://doi.org/10.55057/ajlg.2025.7.2.8
url_provider http://eprints.ums.edu.my/