Exploring service quality, digital marketing, consumer satisfaction and loyalty: A descriptive study

The purpose of this study is to determine the level of service quality, digital marketing, consumer satisfaction, and consumer loyalty Shoppe in Jakarta. The research method used in this study is a survey method with the distribution of questionnaires through google forms. The population in this stu...

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Bibliographic Details
Main Authors: Shiva Silvia Paquita, Osly Usman, Maulana Amirul Adha, Rudy Ansar
Format: Article
Language:en
Published: Universitas Negeri Jakarta 2023
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/44262/1/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/44262/
https://doi.org/10.21009/jpepa.0403.13
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