Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu

Hospital signage systems are being assessed for patient guidance. Healthcare signage must be functional to help patients, visitors, and staff navigate medical facilities. The respondents' medical expertise and medical terminology are used to analyse their perceptions of healthcare signs. A thor...

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Main Authors: Chou En-I, Mohamad Puad Bebit, Junior Kimwah
Format: Article
Language:en
en
Published: Penerbit Universiti Malaysia Sabah 2023
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/38245/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38245/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38245/
https://doi.org/10.51200/ga.v13i2.4743
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author Chou En-I
Mohamad Puad Bebit
Junior Kimwah
author_facet Chou En-I
Mohamad Puad Bebit
Junior Kimwah
author_sort Chou En-I
building UMS Library
collection Institutional Repository
content_provider Universiti Malaysia Sabah
content_source UMS Institutional Repository
continent Asia
country Malaysia
description Hospital signage systems are being assessed for patient guidance. Healthcare signage must be functional to help patients, visitors, and staff navigate medical facilities. The respondents' medical expertise and medical terminology are used to analyse their perceptions of healthcare signs. A thorough analysis of 500 survey participants' preferences and proposals for enhancing healthcare signage, especially in Kota Kinabalu hospitals, was conducted. This survey comprised medical professionals and the general people, both medically literate and untrained. The results showed that text and symbols were the most popular signage type. Those with medical knowledge also knew more English medical terms. Medical professionals were more familiar with such terms. Most responders followed signs and asked for directions around the facility. Many respondents were confused if existing signage could help the blind or illiterate. Despite this confusion, respondents found hospital signs clear and well-placed. However, they proposed adding more symbols, colours, standardised designs, simple vocabulary, and temporary signage to improve efficacy, simplicity, visibility, standardisation, and nomenclature. A study found that enhancing visual contrast, readability, and simplicity improves hospital signage for users. It offers suggestions for improving hospital signage to serve varied patient groups.
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spelling my.ums.eprints-382452024-02-15T02:55:23Z https://eprints.ums.edu.my/id/eprint/38245/ Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu Chou En-I Mohamad Puad Bebit Junior Kimwah RA407-409.5 Health status indicators. Medical statistics and surveys RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics Including ambulance service, nursing homes, hospices Hospital signage systems are being assessed for patient guidance. Healthcare signage must be functional to help patients, visitors, and staff navigate medical facilities. The respondents' medical expertise and medical terminology are used to analyse their perceptions of healthcare signs. A thorough analysis of 500 survey participants' preferences and proposals for enhancing healthcare signage, especially in Kota Kinabalu hospitals, was conducted. This survey comprised medical professionals and the general people, both medically literate and untrained. The results showed that text and symbols were the most popular signage type. Those with medical knowledge also knew more English medical terms. Medical professionals were more familiar with such terms. Most responders followed signs and asked for directions around the facility. Many respondents were confused if existing signage could help the blind or illiterate. Despite this confusion, respondents found hospital signs clear and well-placed. However, they proposed adding more symbols, colours, standardised designs, simple vocabulary, and temporary signage to improve efficacy, simplicity, visibility, standardisation, and nomenclature. A study found that enhancing visual contrast, readability, and simplicity improves hospital signage for users. It offers suggestions for improving hospital signage to serve varied patient groups. Penerbit Universiti Malaysia Sabah 2023 Article NonPeerReviewed text en https://eprints.ums.edu.my/id/eprint/38245/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/38245/2/FULL%20TEXT.pdf Chou En-I and Mohamad Puad Bebit and Junior Kimwah (2023) Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu. Gendang Alam, 13 (2). pp. 149-164. ISSN 2180-1738 https://doi.org/10.51200/ga.v13i2.4743
spellingShingle RA407-409.5 Health status indicators. Medical statistics and surveys
RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics Including ambulance service, nursing homes, hospices
Chou En-I
Mohamad Puad Bebit
Junior Kimwah
Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title_full Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title_fullStr Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title_full_unstemmed Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title_short Understanding healthcare signage preferences and effectiveness: A survey of medical staff and elderly residents in Kota Kinabalu
title_sort understanding healthcare signage preferences and effectiveness: a survey of medical staff and elderly residents in kota kinabalu
topic RA407-409.5 Health status indicators. Medical statistics and surveys
RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics Including ambulance service, nursing homes, hospices
url https://eprints.ums.edu.my/id/eprint/38245/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38245/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38245/
https://doi.org/10.51200/ga.v13i2.4743
url_provider http://eprints.ums.edu.my/