Predicting users' intention towards using library self-issue and return systems
This study aims to examine users' acceptance of library self-issue and return system by integrating Theory of Planned Behaviour (TPB)/Technology Acceptance Model (TAM) as the guiding principle. The research used a multiple regression for data analysis across a sample of 238 students. Their part...
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| Main Authors: | , , , , , , |
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| Format: | Chapter In Book |
| Language: | en |
| Published: |
2016
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| Online Access: | https://eprints.ums.edu.my/id/eprint/20156/1/Predicting%20users%20intention%20towards%20using%20library%20self-issue%20and%20return%20systems.pdf https://eprints.ums.edu.my/id/eprint/20156/ https://doi.org/10.4018/978-1-5225-0746-8.ch007 |
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| Summary: | This study aims to examine users' acceptance of library self-issue and return system by integrating Theory of Planned Behaviour (TPB)/Technology Acceptance Model (TAM) as the guiding principle. The research used a multiple regression for data analysis across a sample of 238 students. Their participation was purely voluntary. Empirical analysis confirmed that student's intention to use the library self-service by behavioural intentions and perceived usefulness. However, the subjective norm was found to be not significantly related to library self-issues and return system. This empirical results may benefit to the students and the librarians involved in self-issue and return system in library. The librarian could avoid a long queue of students in the library. For the students, they will be able to save time on borrowing or retuning the materials. This research offers a new findings compare to the previous study, where this research focus on undergraduate students in Malaysia. Next, the proposed framework could be used as a foundation for future research investigating students who had not applied the library self-service respond. |
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