Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations

This article presents a conceptual framework for the development of a value-based total performance excellence model (VBTPEM) in organisations. This model signifies core values as a strategic component for an organisation to achieve total performance excellence. The VBTPEM is an extension of the ear...

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Main Authors: Mokhtar, Abdullah, M. R., Abdul Hamid, Zainol, Mustafa, Nooreha, Husain, Fazli, Idris, Nur Riza, Mohd Suradi, Wan Rosmanira, Ismail
Format: Article
Language:en
en
Published: Taylor & Francis 2012
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Online Access:http://umpir.ump.edu.my/id/eprint/7712/1/Value-based_total_performance_excellence_model-_A_conceptual_framework_for_organisations.pdf
http://umpir.ump.edu.my/id/eprint/7712/3/Value-Based%20Total%20Performance%20Excellence%20Model1.pdf
http://umpir.ump.edu.my/id/eprint/7712/
http://dx.doi.org/10.1080/14783363.2011.637786
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author Mokhtar, Abdullah
M. R., Abdul Hamid
Zainol, Mustafa
Nooreha, Husain
Fazli, Idris
Nur Riza, Mohd Suradi
Wan Rosmanira, Ismail
author_facet Mokhtar, Abdullah
M. R., Abdul Hamid
Zainol, Mustafa
Nooreha, Husain
Fazli, Idris
Nur Riza, Mohd Suradi
Wan Rosmanira, Ismail
author_sort Mokhtar, Abdullah
building UMPSA Library
collection Institutional Repository
content_provider Universiti Malaysia Pahang Al-Sultan Abdullah
content_source UMPSA Institutional Repository
continent Asia
country Malaysia
description This article presents a conceptual framework for the development of a value-based total performance excellence model (VBTPEM) in organisations. This model signifies core values as a strategic component for an organisation to achieve total performance excellence. The VBTPEM is an extension of the earlier version of the TPEM proposed by Husain et al. [Husain, N., Abdullah, M., Idris, F., & Sagir, R.M. (2001). The Malaysian total performance excellence model: A conceptual framework. Total Quality Management, 12(7&8), 926 –931] and Abdullah et al. [Abdullah, M., Husain, N., & Nik Hassan, N.M. (2008). Guidelines for implementing value-based total performance excellence model in business organizations. Presentations at the The Islamic Perspective Forum, Manila,Philippines. This extension integrates the intangible parts of performance measurement that have become a pivotal issue in many organisations. Hence, this paper discussed the core values associated with each of the criteria in the TPEM framework. The significance of the study is that it contributes to the extended version of performance measurement research by integrating core values into the total performance excellence framework. The notion of values-driven total performance excellence applies to an organisation that achieves superiority in both financial and non-financial performances due to reinforcement and internalisation of balanced, viable, aligned, and authentic core values in that organisation [Hultman, K., & Gellerman, B. (2002). Balancing individual and organisational values: Walking the tightrope to success. Hoboken, NJ: John Wiley & Sons].
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spelling my.ump.umpir.77122016-12-13T06:26:50Z http://umpir.ump.edu.my/id/eprint/7712/ Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations Mokhtar, Abdullah M. R., Abdul Hamid Zainol, Mustafa Nooreha, Husain Fazli, Idris Nur Riza, Mohd Suradi Wan Rosmanira, Ismail Q Science (General) This article presents a conceptual framework for the development of a value-based total performance excellence model (VBTPEM) in organisations. This model signifies core values as a strategic component for an organisation to achieve total performance excellence. The VBTPEM is an extension of the earlier version of the TPEM proposed by Husain et al. [Husain, N., Abdullah, M., Idris, F., & Sagir, R.M. (2001). The Malaysian total performance excellence model: A conceptual framework. Total Quality Management, 12(7&8), 926 –931] and Abdullah et al. [Abdullah, M., Husain, N., & Nik Hassan, N.M. (2008). Guidelines for implementing value-based total performance excellence model in business organizations. Presentations at the The Islamic Perspective Forum, Manila,Philippines. This extension integrates the intangible parts of performance measurement that have become a pivotal issue in many organisations. Hence, this paper discussed the core values associated with each of the criteria in the TPEM framework. The significance of the study is that it contributes to the extended version of performance measurement research by integrating core values into the total performance excellence framework. The notion of values-driven total performance excellence applies to an organisation that achieves superiority in both financial and non-financial performances due to reinforcement and internalisation of balanced, viable, aligned, and authentic core values in that organisation [Hultman, K., & Gellerman, B. (2002). Balancing individual and organisational values: Walking the tightrope to success. Hoboken, NJ: John Wiley & Sons]. Taylor & Francis 2012 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7712/1/Value-based_total_performance_excellence_model-_A_conceptual_framework_for_organisations.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/7712/3/Value-Based%20Total%20Performance%20Excellence%20Model1.pdf Mokhtar, Abdullah and M. R., Abdul Hamid and Zainol, Mustafa and Nooreha, Husain and Fazli, Idris and Nur Riza, Mohd Suradi and Wan Rosmanira, Ismail (2012) Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations. Total Quality Management, 23 (5). pp. 557-572. ISSN 1478-3371. (Published) http://dx.doi.org/10.1080/14783363.2011.637786 DOI: 10.1080/14783363.2011.637786
spellingShingle Q Science (General)
Mokhtar, Abdullah
M. R., Abdul Hamid
Zainol, Mustafa
Nooreha, Husain
Fazli, Idris
Nur Riza, Mohd Suradi
Wan Rosmanira, Ismail
Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title_full Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title_fullStr Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title_full_unstemmed Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title_short Value-Based Total Performance Excellence Model: A Conceptual Framework for Organisations
title_sort value-based total performance excellence model: a conceptual framework for organisations
topic Q Science (General)
url http://umpir.ump.edu.my/id/eprint/7712/1/Value-based_total_performance_excellence_model-_A_conceptual_framework_for_organisations.pdf
http://umpir.ump.edu.my/id/eprint/7712/3/Value-Based%20Total%20Performance%20Excellence%20Model1.pdf
http://umpir.ump.edu.my/id/eprint/7712/
http://dx.doi.org/10.1080/14783363.2011.637786
url_provider http://umpir.ump.edu.my/