Crowd logistics capabilities in Malaysia: A literature review
Purpose: This review paper will define crowd logistics and associated concept. It also will highlight the crowd logistics capabilities in Malaysia environment. Design/methodology/approach: This paper uses systematic searching strategy and content analysis to comprehensively locate and synthesize rel...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | en |
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Universal Publishers
2023
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| Online Access: | http://umpir.ump.edu.my/id/eprint/37949/1/Crowd%20Logistics%20Capabilities%20in%20Malaysia.pdf http://umpir.ump.edu.my/id/eprint/37949/ http://www.gbmrjournal.com/pdf/v15n2s/V15N2s-3.pdf |
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| _version_ | 1831529475792175104 |
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| author | Nor Rokiah Hanum, Md Haron Lee, Khai Loon Gusman, Nawanir |
| author_facet | Nor Rokiah Hanum, Md Haron Lee, Khai Loon Gusman, Nawanir |
| author_sort | Nor Rokiah Hanum, Md Haron |
| building | UMPSA Library |
| collection | Institutional Repository |
| content_provider | Universiti Malaysia Pahang Al-Sultan Abdullah |
| content_source | UMPSA Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | Purpose: This review paper will define crowd logistics and associated concept. It also will highlight the crowd logistics capabilities in Malaysia environment. Design/methodology/approach: This paper uses systematic searching strategy and content analysis to comprehensively locate and synthesize relevant studies for this review paper. A total of 89 articles were selected which deemed relevant to this review paper. Findings: The findings cumulate the theoretical lenses of crowd logistics and its capabilities with the applications in the Malaysia logistics industry. The review reveals that the available logistics capability in the sector can improve logistics performance by focusing on specific capabilities, namely innovation capabilities, customer response capabilities, delivery capabilities and flexible capabilities. Research limitations/implications: This review focuses only on the logistical capabilities that can influence performance in Malaysia logistics industry. Future research should also emphasis on implementation of crowd logistics with the integration of emerging technologies such as Internet of Things (IOT). Practical implications: With the available crowd logistics capabilities: innovation capabilities, customer response capabilities, delivery capabilities, flexible capabilities, companies can plan to execute appropriate resources, skills and knowledge that provide significant improvement to the company. Additionally, the overview of this paper could assist the expert and industry practitioners in improving their logistics services by prioritizing the logistics capabilities available. Originality/value: This paper provide insight on the crowd logistics understanding and its available capabilities in the logistics sector in Malaysia. |
| format | Article |
| id | my.ump.umpir.37949 |
| institution | Universiti Malaysia Pahang |
| language | en |
| publishDate | 2023 |
| publisher | Universal Publishers |
| record_format | eprints |
| spelling | my.ump.umpir.379492023-07-06T02:00:26Z http://umpir.ump.edu.my/id/eprint/37949/ Crowd logistics capabilities in Malaysia: A literature review Nor Rokiah Hanum, Md Haron Lee, Khai Loon Gusman, Nawanir HD Industries. Land use. Labor Purpose: This review paper will define crowd logistics and associated concept. It also will highlight the crowd logistics capabilities in Malaysia environment. Design/methodology/approach: This paper uses systematic searching strategy and content analysis to comprehensively locate and synthesize relevant studies for this review paper. A total of 89 articles were selected which deemed relevant to this review paper. Findings: The findings cumulate the theoretical lenses of crowd logistics and its capabilities with the applications in the Malaysia logistics industry. The review reveals that the available logistics capability in the sector can improve logistics performance by focusing on specific capabilities, namely innovation capabilities, customer response capabilities, delivery capabilities and flexible capabilities. Research limitations/implications: This review focuses only on the logistical capabilities that can influence performance in Malaysia logistics industry. Future research should also emphasis on implementation of crowd logistics with the integration of emerging technologies such as Internet of Things (IOT). Practical implications: With the available crowd logistics capabilities: innovation capabilities, customer response capabilities, delivery capabilities, flexible capabilities, companies can plan to execute appropriate resources, skills and knowledge that provide significant improvement to the company. Additionally, the overview of this paper could assist the expert and industry practitioners in improving their logistics services by prioritizing the logistics capabilities available. Originality/value: This paper provide insight on the crowd logistics understanding and its available capabilities in the logistics sector in Malaysia. Universal Publishers 2023 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/37949/1/Crowd%20Logistics%20Capabilities%20in%20Malaysia.pdf Nor Rokiah Hanum, Md Haron and Lee, Khai Loon and Gusman, Nawanir (2023) Crowd logistics capabilities in Malaysia: A literature review. Global Business and Management Research: An International Journal, 15 (2s). pp. 33-48. ISSN 1947-5667. (Published) http://www.gbmrjournal.com/pdf/v15n2s/V15N2s-3.pdf |
| spellingShingle | HD Industries. Land use. Labor Nor Rokiah Hanum, Md Haron Lee, Khai Loon Gusman, Nawanir Crowd logistics capabilities in Malaysia: A literature review |
| title | Crowd logistics capabilities in Malaysia: A literature review |
| title_full | Crowd logistics capabilities in Malaysia: A literature review |
| title_fullStr | Crowd logistics capabilities in Malaysia: A literature review |
| title_full_unstemmed | Crowd logistics capabilities in Malaysia: A literature review |
| title_short | Crowd logistics capabilities in Malaysia: A literature review |
| title_sort | crowd logistics capabilities in malaysia: a literature review |
| topic | HD Industries. Land use. Labor |
| url | http://umpir.ump.edu.my/id/eprint/37949/1/Crowd%20Logistics%20Capabilities%20in%20Malaysia.pdf http://umpir.ump.edu.my/id/eprint/37949/ http://www.gbmrjournal.com/pdf/v15n2s/V15N2s-3.pdf |
| url_provider | http://umpir.ump.edu.my/ |