Lean management implementation in Malaysian public sectors: Critical success factors and performance implications

This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified...

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Main Authors: Zarifa Amira, Zulkeflee, Gusman, Nawanir, Airin, Abdul Ghani
Format: Article
Language:en
Published: Sciendo 2023
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf
http://umpir.ump.edu.my/id/eprint/37689/
https://doi.org/10.2478/mspe-2023-0021
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_version_ 1831529413130321920
author Zarifa Amira, Zulkeflee
Gusman, Nawanir
Airin, Abdul Ghani
author_facet Zarifa Amira, Zulkeflee
Gusman, Nawanir
Airin, Abdul Ghani
author_sort Zarifa Amira, Zulkeflee
building UMPSA Library
collection Institutional Repository
content_provider Universiti Malaysia Pahang Al-Sultan Abdullah
content_source UMPSA Institutional Repository
continent Asia
country Malaysia
description This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors' performance in Malaysia.
format Article
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institution Universiti Malaysia Pahang
language en
publishDate 2023
publisher Sciendo
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spelling my.ump.umpir.376892023-05-25T06:12:09Z http://umpir.ump.edu.my/id/eprint/37689/ Lean management implementation in Malaysian public sectors: Critical success factors and performance implications Zarifa Amira, Zulkeflee Gusman, Nawanir Airin, Abdul Ghani HD Industries. Land use. Labor This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors' performance in Malaysia. Sciendo 2023-05-03 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf Zarifa Amira, Zulkeflee and Gusman, Nawanir and Airin, Abdul Ghani (2023) Lean management implementation in Malaysian public sectors: Critical success factors and performance implications. Management Systems in Production Engineering, 31 (2). 197 -207. ISSN 2450-5781. (Published) https://doi.org/10.2478/mspe-2023-0021 https://doi.org/10.2478/mspe-2023-0021
spellingShingle HD Industries. Land use. Labor
Zarifa Amira, Zulkeflee
Gusman, Nawanir
Airin, Abdul Ghani
Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title_full Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title_fullStr Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title_full_unstemmed Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title_short Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
title_sort lean management implementation in malaysian public sectors: critical success factors and performance implications
topic HD Industries. Land use. Labor
url http://umpir.ump.edu.my/id/eprint/37689/1/Lean%20management%20implementation%20in%20Malaysian%20public%20sectors.pdf
http://umpir.ump.edu.my/id/eprint/37689/
https://doi.org/10.2478/mspe-2023-0021
https://doi.org/10.2478/mspe-2023-0021
url_provider http://umpir.ump.edu.my/