Nordin, N. (2015). Development of kano model and quality function development integration to assess customer satisfaction and dissatisfaction of service at local public hospital.
Chicago Style (17th ed.) CitationNordin, Norshahrizan. Development of Kano Model and Quality Function Development Integration to Assess Customer Satisfaction and Dissatisfaction of Service at Local Public Hospital. 2015.
MLA (9th ed.) CitationNordin, Norshahrizan. Development of Kano Model and Quality Function Development Integration to Assess Customer Satisfaction and Dissatisfaction of Service at Local Public Hospital. 2015.
Warning: These citations may not always be 100% accurate.