Razak, R. C., & Nordin, N. (2011). A conceptual kano and quality function deployment (Qfd) framework for healthcare service.
Chicago Style (17th ed.) CitationRazak, Razli Che, and Norshahrizan Nordin. A Conceptual Kano and Quality Function Deployment (Qfd) Framework for Healthcare Service. 2011.
MLA (9th ed.) CitationRazak, Razli Che, and Norshahrizan Nordin. A Conceptual Kano and Quality Function Deployment (Qfd) Framework for Healthcare Service. 2011.
Warning: These citations may not always be 100% accurate.