A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
Saved in:
| _version_ | 1831433579025924096 |
|---|---|
| author | K. S. Gopala Iyer, Subramaniam |
| author_facet | K. S. Gopala Iyer, Subramaniam |
| author_sort | K. S. Gopala Iyer, Subramaniam |
| building | UM Library |
| collection | Institutional Repository |
| content_provider | Universiti Malaya |
| content_source | UM Student Repository |
| continent | Asia |
| country | Malaysia |
| format | Thesis |
| id | my.um.stud-2297 |
| institution | Universiti Malaya |
| publishDate | 1998 |
| record_format | eprints |
| spelling | my.um.stud-22972014-10-12T03:55:14Z A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer K. S. Gopala Iyer, Subramaniam HD Industries. Land use. Labor 1998 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf application/pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf application/pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf application/pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf application/pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf application/pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf application/pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf application/pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} K. S. Gopala Iyer, Subramaniam (1998) A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer. Masters thesis, Universiti Malaya. http://studentsrepo.um.edu.my/2297/ |
| spellingShingle | HD Industries. Land use. Labor K. S. Gopala Iyer, Subramaniam A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title | A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_full | A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_fullStr | A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_full_unstemmed | A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_short | A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_sort | tqm approach on the measurement of customer satisfaction for users of cellular telephones / subramaniam a/l k.s. gopala iyer |
| topic | HD Industries. Land use. Labor |
| url | http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} http://studentsrepo.um.edu.my/2297/ |
| url_provider | http://studentsrepo.um.edu.my/ |