Standardization and contextualization: A study of language and leadership across 17 countries

With multinational corporations increasingly adopting English as a corporate language, the issue of language management and the pros and cons of language standardization have been widely debated in the literature. Our 17-country study considers whether the use of English as a common corporate langua...

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Main Authors: Zander, L., Mockaitis, A.I., Palaniappan, Ananda Kumar, et, al
Format: Article
Published: Elsevier Inc. 2011
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Online Access:http://eprints.um.edu.my/2256/
http://www.sciencedirect.com/science/article/pii/S1090951610000489
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author Zander, L.
Mockaitis, A.I.
Palaniappan, Ananda Kumar
et, al
author_facet Zander, L.
Mockaitis, A.I.
Palaniappan, Ananda Kumar
et, al
author_sort Zander, L.
building UM Library
collection Institutional Repository
content_provider Universiti Malaya
content_source UM Research Repository
continent Asia
country Malaysia
description With multinational corporations increasingly adopting English as a corporate language, the issue of language management and the pros and cons of language standardization have been widely debated in the literature. Our 17-country study considers whether the use of English as a common corporate language causes difficulties. We empirically examine whether managerial reactions to specific leadership scenario-based situations change as a consequence of the language they use. Our results show that the choice of language (native or English) does not matter much for the studied leadership scenarios. Instead, leadership decisions and reactions depend more on cultural and situational context.
format Article
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institution Universiti Malaya
publishDate 2011
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spelling my.um.eprints-22562015-03-13T06:04:36Z http://eprints.um.edu.my/2256/ Standardization and contextualization: A study of language and leadership across 17 countries Zander, L. Mockaitis, A.I. Palaniappan, Ananda Kumar et, al HF Commerce With multinational corporations increasingly adopting English as a corporate language, the issue of language management and the pros and cons of language standardization have been widely debated in the literature. Our 17-country study considers whether the use of English as a common corporate language causes difficulties. We empirically examine whether managerial reactions to specific leadership scenario-based situations change as a consequence of the language they use. Our results show that the choice of language (native or English) does not matter much for the studied leadership scenarios. Instead, leadership decisions and reactions depend more on cultural and situational context. Elsevier Inc. 2011-07 Article PeerReviewed Zander, L. and Mockaitis, A.I. and Palaniappan, Ananda Kumar and et, al (2011) Standardization and contextualization: A study of language and leadership across 17 countries. Journal of World Business, 46 (3). pp. 296-304. http://www.sciencedirect.com/science/article/pii/S1090951610000489
spellingShingle HF Commerce
Zander, L.
Mockaitis, A.I.
Palaniappan, Ananda Kumar
et, al
Standardization and contextualization: A study of language and leadership across 17 countries
title Standardization and contextualization: A study of language and leadership across 17 countries
title_full Standardization and contextualization: A study of language and leadership across 17 countries
title_fullStr Standardization and contextualization: A study of language and leadership across 17 countries
title_full_unstemmed Standardization and contextualization: A study of language and leadership across 17 countries
title_short Standardization and contextualization: A study of language and leadership across 17 countries
title_sort standardization and contextualization: a study of language and leadership across 17 countries
topic HF Commerce
url http://eprints.um.edu.my/2256/
http://www.sciencedirect.com/science/article/pii/S1090951610000489
url_provider http://eprints.um.edu.my/