An institution in search of excellence: lessons learnt

This is a report of the strategies adopted by the University of Malaya (UM), Malaysia, to address the issues and complexities involved in its search for excellence in teaching and learning, research and service. The story is told how the university sought accreditation through the International Stan...

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Main Authors: Fatimah, H., Halimah, A.
Format: Article
Language:en
Published: Shannon Research Press 2005
Subjects:
Online Access:http://eprints.um.edu.my/2140/1/2.pdf
http://eprints.um.edu.my/2140/
http://www.eric.ed.gov/ERICWebPortal/search/recordDetails.jsp?searchtype=advanced&pageSize=10&ERICExtSearch_Operator_2=and&ERICExtSearch_SearchValue_0=University+of+Malaya&ERICExtSearch_Operator_1=and&ERICExtSearch_SearchType_2=kw&eric_displayStartCount=1
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author Fatimah, H.
Halimah, A.
author_facet Fatimah, H.
Halimah, A.
author_sort Fatimah, H.
building UM Library
collection Institutional Repository
content_provider Universiti Malaya
content_source UM Research Repository
continent Asia
country Malaysia
description This is a report of the strategies adopted by the University of Malaya (UM), Malaysia, to address the issues and complexities involved in its search for excellence in teaching and learning, research and service. The story is told how the university sought accreditation through the International Standards Organisation (ISO) and how by uniting their heartbeats to breathe as one provides a platform for some individuals to rise to the occasion thereby adding strength to the team's struggle. The paper concludes that obtaining ISO certification is only a means to an end and, although the initiative towards change may have come from the top management of the university, any attempt to bring about change, requires that the parties involved have to become the change agents themselves.
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publisher Shannon Research Press
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spelling my.um.eprints-21402011-09-23T08:31:40Z http://eprints.um.edu.my/2140/ An institution in search of excellence: lessons learnt Fatimah, H. Halimah, A. L Education (General) This is a report of the strategies adopted by the University of Malaya (UM), Malaysia, to address the issues and complexities involved in its search for excellence in teaching and learning, research and service. The story is told how the university sought accreditation through the International Standards Organisation (ISO) and how by uniting their heartbeats to breathe as one provides a platform for some individuals to rise to the occasion thereby adding strength to the team's struggle. The paper concludes that obtaining ISO certification is only a means to an end and, although the initiative towards change may have come from the top management of the university, any attempt to bring about change, requires that the parties involved have to become the change agents themselves. Shannon Research Press 2005 Article PeerReviewed application/pdf en http://eprints.um.edu.my/2140/1/2.pdf Fatimah, H. and Halimah, A. (2005) An institution in search of excellence: lessons learnt. International Education Journal, 6 (3). 291-296 . ISSN 1443-1475, http://www.eric.ed.gov/ERICWebPortal/search/recordDetails.jsp?searchtype=advanced&pageSize=10&ERICExtSearch_Operator_2=and&ERICExtSearch_SearchValue_0=University+of+Malaya&ERICExtSearch_Operator_1=and&ERICExtSearch_SearchType_2=kw&eric_displayStartCount=1
spellingShingle L Education (General)
Fatimah, H.
Halimah, A.
An institution in search of excellence: lessons learnt
title An institution in search of excellence: lessons learnt
title_full An institution in search of excellence: lessons learnt
title_fullStr An institution in search of excellence: lessons learnt
title_full_unstemmed An institution in search of excellence: lessons learnt
title_short An institution in search of excellence: lessons learnt
title_sort institution in search of excellence: lessons learnt
topic L Education (General)
url http://eprints.um.edu.my/2140/1/2.pdf
http://eprints.um.edu.my/2140/
http://www.eric.ed.gov/ERICWebPortal/search/recordDetails.jsp?searchtype=advanced&pageSize=10&ERICExtSearch_Operator_2=and&ERICExtSearch_SearchValue_0=University+of+Malaya&ERICExtSearch_Operator_1=and&ERICExtSearch_SearchType_2=kw&eric_displayStartCount=1
url_provider http://eprints.um.edu.my/