Automated call receiving and forwarding mechanism for supporting integrated disaster management system
Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure. In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This pr...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | en |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/13422/1/rp020_I050.pdf http://eprints.um.edu.my/13422/ |
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| Summary: | Disasters have caused great loss of lives and economic loss besides disruption of services and infrastructure. In any case of a disaster, prolonged arrival of relevant agencies such as the rescue teams means delayed commencement of all restoration work that should be done after the incident. This prolonged arrival is one of the factors that delay in alerting the relevant agencies for them to commence in action. Currently in Malaysia, the call receiving and forwarding procedure is handled by MERS99 with human
intervention, i.e telephone operators. This research
proposed an algorithm which able to receive a call and
identify the relevant agencies to be directed to the event
based once the GPS location of the mobile user who made
the report. Thus, human intervention in the current
procedures is being minimized. The efficiency of the
algorithm is evaluated by comparing the response time of
the current procedures with the implementation of the
algorithm in the proposed prototype. Based on the evaluation, it is shown that the proposed algorithm are
able to shorten the length of time between and incident
happens and relevant agencies being dispatched to the
event. |
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