APA (7th ed.) Citation

Kuang, C., Lau, S., Ang, P., & David, M. (2010). Where Malay politeness is not apparent: A study of front counter staff interactions in Malaysian public hospitals.

Chicago Style (17th ed.) Citation

Kuang, C.H, S.K Lau, P.S Ang, and M.K David. Where Malay Politeness Is Not Apparent: A Study of Front Counter Staff Interactions in Malaysian Public Hospitals. 2010.

MLA (9th ed.) Citation

Kuang, C.H, et al. Where Malay Politeness Is Not Apparent: A Study of Front Counter Staff Interactions in Malaysian Public Hospitals. 2010.