APA (7th ed.) Citation

Chen, J., Wang, Q., & Faiz Izwan, A. (2024). Evaluating customer satisfaction, emotion and experience of smart hotels in Zhejiang, China: An analysis of online reviews / Chen Jie, Wang Qian and Faiz Izwan Anuar. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA.

Chicago Style (17th ed.) Citation

Chen, Jie, Qian Wang, and Anuar Faiz Izwan. Evaluating Customer Satisfaction, Emotion and Experience of Smart Hotels in Zhejiang, China: An Analysis of Online Reviews / Chen Jie, Wang Qian and Faiz Izwan Anuar. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2024.

MLA (9th ed.) Citation

Chen, Jie, et al. Evaluating Customer Satisfaction, Emotion and Experience of Smart Hotels in Zhejiang, China: An Analysis of Online Reviews / Chen Jie, Wang Qian and Faiz Izwan Anuar. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2024.