A study on customer satisfaction towards service quality provide by State Procurement Sabah / Shelbeth Ann Malison

The benefit of good customer satisfaction on business as well as the costs of poor customer satisfaction have been clearly demonstrated in the research literature. The 5 dimension of Customer Satisfaction is based on the company that quality can be defined by the differences between the customer and...

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Bibliographic Details

Main Author:	Malison, Shelbeth Ann
Format:	Student Project
Language:	en
Published:	2009
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/95949/1/95949.pdf https://ir.uitm.edu.my/id/eprint/95949/
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