APA (7th ed.) Citation

Jangga, A. S., Ahmad, A. L., & Bakar, M. H. (2013). Assessing customer satisfaction and financial performance to establish TH KPI’S for selecting Hajj pilgrim organizers / Abu Shukor Jangga, Abd Latif Ahmad and Mohd Hafiz Bakar.

Chicago Style (17th ed.) Citation

Jangga, Abu Shukor, Abd Latif Ahmad, and Mohd Hafiz Bakar. Assessing Customer Satisfaction and Financial Performance to Establish TH KPI’S for Selecting Hajj Pilgrim Organizers / Abu Shukor Jangga, Abd Latif Ahmad and Mohd Hafiz Bakar. 2013.

MLA (9th ed.) Citation

Jangga, Abu Shukor, et al. Assessing Customer Satisfaction and Financial Performance to Establish TH KPI’S for Selecting Hajj Pilgrim Organizers / Abu Shukor Jangga, Abd Latif Ahmad and Mohd Hafiz Bakar. 2013.