Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.]
This study seeks to provide an overview of the elements that influence shoppers' desire when using the Shopee platform. Thus, it focuses on users of Shopee who frequently conduct online shopping and how satisfied they are with the platform or service they use. Shopee is a well-known and rapidly...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | en |
| Published: |
Universiti Teknologi Mara Selangor
2023
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/87253/1/87253.pdf https://ir.uitm.edu.my/id/eprint/87253/ https://myjms.mohe.gov.my/index.php/ABRIJ/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1863791259726905344 |
|---|---|
| author | Mat Ali, Syukrina Alini Mohd Ali, Ainunnazlee Saiful Bahry, Norliza Mohd Salleh, Mohammad Zaim Mat, Azmi |
| author_facet | Mat Ali, Syukrina Alini Mohd Ali, Ainunnazlee Saiful Bahry, Norliza Mohd Salleh, Mohammad Zaim Mat, Azmi |
| author_sort | Mat Ali, Syukrina Alini |
| building | Tun Abdul Razak Library |
| collection | Institutional Repository |
| content_provider | Universiti Teknologi Mara |
| content_source | UiTM Institutional Repository |
| continent | Asia |
| country | Malaysia |
| description | This study seeks to provide an overview of the elements that influence shoppers' desire when using the Shopee platform. Thus, it focuses on users of Shopee who frequently conduct online shopping and how satisfied they are with the platform or service they use. Shopee is a well-known and rapidly expanding online marketplace for shopping. Many people have benefited from this online shopping platform by using it as an affordable means of buying a variety of commodities or products. The study will concentrate on the seller's response, the efficiency of the delivery, the quality of the goods and the price of the products in relation to the customers' happiness with online shopping. Given this trend, it is critical to comprehend and analyze the variables influencing customer satisfaction in online buying. |
| format | Article |
| id | my.uitm.ir-87253 |
| institution | Universiti Teknologi Mara |
| language | en |
| publishDate | 2023 |
| publisher | Universiti Teknologi Mara Selangor |
| record_format | eprints |
| spelling | my.uitm.ir-872532026-04-22T07:10:05Z https://ir.uitm.edu.my/id/eprint/87253/ Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] abrij Mat Ali, Syukrina Alini Mohd Ali, Ainunnazlee Saiful Bahry, Norliza Mohd Salleh, Mohammad Zaim Mat, Azmi Online social networks This study seeks to provide an overview of the elements that influence shoppers' desire when using the Shopee platform. Thus, it focuses on users of Shopee who frequently conduct online shopping and how satisfied they are with the platform or service they use. Shopee is a well-known and rapidly expanding online marketplace for shopping. Many people have benefited from this online shopping platform by using it as an affordable means of buying a variety of commodities or products. The study will concentrate on the seller's response, the efficiency of the delivery, the quality of the goods and the price of the products in relation to the customers' happiness with online shopping. Given this trend, it is critical to comprehend and analyze the variables influencing customer satisfaction in online buying. Universiti Teknologi Mara Selangor 2023-10 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/87253/1/87253.pdf Mat Ali, Syukrina Alini and Mohd Ali, Ainunnazlee and Saiful Bahry, Norliza and Mohd Salleh, Mohammad Zaim and Mat, Azmi (2023) Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.]. (2023) Advances in Business Research International Journal <https://ir.uitm.edu.my/view/publication/Advances_in_Business_Research_International_Journal.html>, 9 (3). pp. 12-20. ISSN 2462-1838 https://myjms.mohe.gov.my/index.php/ABRIJ/ 10.24191/abrij.v9i3.4333 10.24191/abrij.v9i3.4333 10.24191/abrij.v9i3.4333 |
| spellingShingle | Online social networks Mat Ali, Syukrina Alini Mohd Ali, Ainunnazlee Saiful Bahry, Norliza Mohd Salleh, Mohammad Zaim Mat, Azmi Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title | Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title_full | Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title_fullStr | Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title_full_unstemmed | Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title_short | Customer satisfaction with online shopping: Shopee / Syukrina Alini Binti Mat Ali ... [et al.] |
| title_sort | customer satisfaction with online shopping: shopee / syukrina alini binti mat ali ... [et al.] |
| topic | Online social networks |
| url | https://ir.uitm.edu.my/id/eprint/87253/1/87253.pdf https://ir.uitm.edu.my/id/eprint/87253/ https://myjms.mohe.gov.my/index.php/ABRIJ/ |
| url_provider | http://ir.uitm.edu.my/ |