A study on customer's satisfaction towards the value added services by Telekom Malaysia (TM) / Norafizah Basirin

The purpose of this study is to identify the level of customer's satisfaction towards the Value-Added Services provided by Telekom Malaysia(TM). This study aims on determine on how does the product diversity, tangibles, responsiveness, interaction, and stability will influence the customer'...

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Bibliographic Details

Main Author:	Basirin, Norafizah
Format:	Student Project
Language:	en
Published:	2011
Subjects:	Consumer satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/79611/1/79611.pdf https://ir.uitm.edu.my/id/eprint/79611/
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