Consumer’s motivations to used self service kiosk in fast food restaurant/ Harnidah Samengon

The rapid growth in information and communication technology (ICT) has enabled hospitality operations to use a range of technologies to facilitate service to the consumer and to optimize consumer experience and satisfaction. Self Service Technology (SST) is one ICT that enables consumers, without or...

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Bibliographic Details

Main Author:	Samengon, Harnidah
Format:	Article
Language:	en
Published:	Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2022
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Hospitality industry. Hotels, clubs, restaurants, etc. Food service Food service
Online Access:	https://ir.uitm.edu.my/id/eprint/68318/1/68318.pdf https://ir.uitm.edu.my/id/eprint/68318/ https://www.jthca.org/
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